I bought this to replace my 15 year old Bissell carpet cleaner that wasn't so effective anymore. What I like about the new cleaner is the clean water and dirty water tanks are much easier to use than the old one. But the old one had a separate tank for the solution. This one has you mix the solution into the clean water; therefore, you cannot just do a clean water rinse at the end (to remove residue of the carpet cleaning solution) unless you dump the remaining mixed formula and fill the tank with clean water. The old one had a dial to switch to "Tools" when you wanted to use the tool feature. The new one does not. Attaching the tool hose is awkward and I couldn't get it to snap into place. I finally get it snapped into place, but now it has no suction nor will it spray water. After going through the instruction manual, an instructional tutorial, the tools still do not function. And while the hose is attached, the brush continues to spin. Doesn't seem like a good idea to have the unit in one place the brush spinning in place. On a good note, I did do one of the bedrooms with really bad "motorized wheelchair" stains, and it came out pretty good. Lastly, I threw the box away after I did the one room. Hope I can return it without the box!

I have a 7 year old light tan carpet in the master bedroom. My carpet had heavy pet stains. I was thinking of replacing the carpet but I wanted to clean it first. I used the Bissell ProHeat 2X Pet Carpet Cleaner for the first time and I'm amazed how well it cleaned my carpet. My carpet looks like a new carpet. This is an excellent product. I did use the deep clean mode. Very easy to assemble. The only thing is the drying time is about 3 hours.

Does a great job cleaning the carpet.

Unit is simple to use, lightweight and does a great job!

Gets the job done. Makes the cleanup process much easier.

works better than the grocery store rental device

My carpets look better than when I had them done professionally

Love love love how it cleans!

Light wi]eight and works great

I just wish the cord to plug in was longer. It was excellent cleaning just not a long enough cord.