Only negative is that on the pet cleaning it is so powerful that it sucked the black backing right through the carpet. At first I thought it was dog hair...but, the more I cleaned, it was way to much and my dog is very small. After going down a notch on suction, no more pulling.

I purchased my ProHeat 2X® Revolution® Pet Upright Carpet Cleaner last September and I almost could not be happier. I have a carpeted house with six pets - 4 dogs and 2 cats. Even with diligent vacuumng I still have a LOT of hair left in my carpet. My ProHeat 2X® Revolution® Pet Upright Carpet Cleaner does the best job of removing hair of any carpet cleaners I have owned or rented. This critique is for only the deep cleaning mode. I have used the refresh mode and I have found that there is not enough cleaning solution dispensed to effectively suck up pet hair. But the carpet/rug refreshening does happen and it is useful for freshening with a quick dry. Also I have a bad back so the cleaner's light weight is a plus. Thank you.

Used mine for the first the other night. So light and easy to move. Which is saying alot because I just had rotator cuff surgery 6 weeks ago and am still recovering. Didn't bother it at all. House is 1 1/2 years old and have yet to clean the carpets. I knew they were dirty, didn't know they were THAT dirty. Perked the color right up. I gotta say though, as well as it cleaned my carpet, my favorite part has got to be the little tool that helps clean the brushes and the intake nozzles. I cannot put my cleaners away dirty and it drives me crazy when I can't get all of the fuzz and hair out of the nozzle. Problem solved and so easy! Loved it. Thanks Bissell!

[This review was collected as part of a promotion.] This cleaner was purchased new and on the first use it continued leaking clean water after spraying. Second time I used the hand held wand to clean a chair and the clean water continued leaking from the upright unit while cleaning.

Ordered the product as living in a bachelor pad with two relatives. Needless to say after two years of just vacuum cleaning the carpets were heavily soiled. The design of the product makes it an absolute breeze to operate. The carpets look phenomenal....like new. very satisfied with the purchase. I highly recommend it to anyone searching for a quality product. Makes a cleaner home simple and easy to accomplish!!

I purchased to replace another Bissell we owned. The Pro-Heat 2x is not worth it. There are 2 issues I see: 1. The suction is horrible. It does not clean up even half the water/soap it puts down. You have to put the handle upright and the put pressure on the front to get it to suck up the water. 2. There is only one reservoir for clean water and soap. The two are mixed. On the previous machine we had 2 reservoirs, one for clean water and one for soap. You could put down your mixture of clean and soap water. Once you vacuumed up the soapy water you could put down plain clean water and get as much of the residual soap you could out. Thereby you would have a cleaner carpet. This product is not with the money or aggravation.

I am not unfamiliar with carpet cleaners. My old one broke and this one looked good. The first time I used it I noticed it leaked. The second thing I noticed was that when you release the trigger to suction up the cleaning fluid absolutely nothing was drawn into the dirty tank. My clean tank was going down and dirty tank was empty except for a tiny amount. I am returning the unit. Very dissatisfied. My floors are very wet and now I have to go through the inconvenience of returns and waiting for credits.

I live in an apartment with a cat and a toddler so everything is carpet. I was using this at least once a week for 6 months and have been trying to fix it, clean it, unclog it since November and nothing works. The videos on YouTube are just ridiculous and don't help at all. In the video you can see that the water doesn't spray and the brushes don't rotate. I've taken the foot apart, checked all 3 belts, checked the tanks for blockage. They're not warped, and water flows from the tank but doesn't reach the foot. My hand-me-down steamer that my mom owner for 10+ years works better than this.

This is the worse vacuum cleaner that Bissell has ever designed. When I go to empty the dirty water, the water goes everywhere. This should not be the case everytime when I'm vacuuming. When it first happened I thought that maybe it was my fault but Nooo that was not the case. After the third use, I realized that if I didn't hold it a certain way, water would not spill out. Any little slip of the finger, water goes everywhere and it's very frustrating everytime I go to vacuum. There should be a better design to hold the dirty water in place with a tight lock system because uh se this is just ridiculous. Bottom line, keep looking for a carpet cleaner because this one is not it.

i just got my new ProHeat 2x. I have 4 dogs, 1 of which is a Labrador. They naturally track in a lot of dirt. The week before I rented a Rug Dr and "cleaned" the carpet. Or so I thought. After getting the ProHeat and using it, I found that I hadn't cleaned anything more than surface dirt with the Rug Dr. The ProHeat got dirt that was all the way down to the backing of the carpet. I couldn't believe how much dirt it pulled it out! After I was done, my carpet felt softer, looked brand new and smelled so clean that you wouldn't believe I even had dogs in the house. It's lightweight and so easy to move. Best money I ever spent!