This is the best machine i have had yet. I have old carpeting and a dog. This machine cleaned the carpet and the brushes brought the nap back up...although the dog is housebroken, she sheds and my issues are more just heavy traffic through the house by family and friends than with the dog. I believe this machine has extended the time that i have to replace the carpet which is 14 years old and still looks good!

Right out-of-the-box the clean water/mix tank leaked on the way over to the unit. There is not nearly enough suction to get the hot water mixture from the carpet. I estimate it only picks up about 40% when used as instructed, and leaves the rest for an all-day dry with the ceiling fans on. The "heatwave" does NOT keep the mixture even warm, it was cold when it came out, even if I used really hot water to mix the solution. It did seem to get up a fair amount of dirt, but the drying time was horrible. I can't imagine how long it would take if you did a hot water rinse after the cleaning to get the residue up. This unit is pretty easy to clean up afterwards. I wouldn't recommend this to anyone.

I was watching the info commercial on this product. I was impressed and thought "why not give it a try". I was skeptical because you know how most things work when you order off tv.... well I am impressed!! My hoover carpet cleaner was not doing the job I wanted. Carpet still stunk of pet accidents and I was getting frustrated, This came in and I went over the carpet and holy moly! What it pulled out and did I am very happy with the purchase! I like the fact that it is not bulky and I can clean right under things with ease! Very happy! Good Job Bissell!

I didn't expect miracles for the price and the condition of my carpets. Good thing, I didn't get one. It did a credible job overall, however, although I had to stop repeatedly to clean the machine. Hopefully this improves the next cleaning. The videos online were excellent to show how to clean the machine, you gained a star for having them.

This is the worse vacuum cleaner that Bissell has ever designed. When I go to empty the dirty water, the water goes everywhere. This should not be the case everytime when I'm vacuuming. When it first happened I thought that maybe it was my fault but Nooo that was not the case. After the third use, I realized that if I didn't hold it a certain way, water would not spill out. Any little slip of the finger, water goes everywhere and it's very frustrating everytime I go to vacuum. There should be a better design to hold the dirty water in place with a tight lock system because uh se this is just ridiculous. Bottom line, keep looking for a carpet cleaner because this one is not it.

We have two puppies and as puppies do have accidents that we spot clean I like to deep clean as well, used twice cleaned each time as instructed go to use third time will not spray! SERIOUSLY NOT HAPPY! the troubleshooting seriously is no help so will need to try to call and in the meantime need to borrow or rent a cleaner

I have always owned Bissell for steam cleaners and shampoos. Only the little green machine kind though. I was expecting a good job but not as good as a rental. I own 3 cats along with other pets. I also run a Dayhome and have 3 of my own kids. My rugs are walked on all day long. When I used this machine I was really impressed with how easy it was to handle and how long the water tank lasted. I did the stairs and couches with the smaller accessories and the furniture came out nicely as well as the stairs. The floors took not long to dry and it looks cleaner then when I use a rental. A very good buy. I would recommend to anyone☺

Just using this one time so far, this machine has FAR exceeded my expectations! I had carpet stains and darker patches that i didn't expect to come out, but they did! I bought this with the intention of being able to clean and disinfect our carpet, for our upcoming baby arrival, not for stain removal but this has done both!! I am more than satisfied and will recommend this to everyone.

I have never used a carpet cleaner before. I got your product because I do have pets and I live in the country....DIRT! I think the ProHeat 2X Revolution pulled dirt from the stone ages out of my carpet! Not to mention the stains that NOTHING would remove. The ProHeat was easy to assemble and, dare I say, fun to use. No regrets other than I wish I had gotten one sooner. Thank you Bissell!

Last December I decided to try the Bissell product and bought this one. Today it is my third time to shampoo the carpet in my bedroom (first time to shampoo the carpet in my bedroom) and it won't suck up the water. What? I cleaned it and tried to suck up the water again. It does not work at all. The carpet is soaked and I am so angry. Should give no star for this cleaner. I regret very much for trying a Bissell product and I should stay with Hoover that I had for many years with no problems. This junk is ready to go to trash.