We're so sorry to hear you had this experience. The quality of our products are very important to us, and we'd like to ask a few questions - could you please email our team at consumer.services@unilever.com and share ref ID: 45179476, so we can ask you some questions. We'll be waiting for your email!

Hi there. As a result of rising inflation that we’ve seen globally and the increase in costs associated with producing bars, we made the decision to transition 100g bars to 90g which brings them in line with the predominant bar sold globally - the bar experience and performance remain the same. Our priority always is to provide a product with superior quality - we're sorry you're disappointed, and we've made sure to share your comments with the rest of our team!