I bought my magic bullet 1 yr ago and got the extended protection plan. hThe vkade broke and motor running slowly. Called customer service, they asked a couple questions and are sending me a new base and blade in 7-10days just had to pay shipping. New base comes with a new protection plan. Very smooth transaction, very happy with the result.

I have been using the magic bullet almost everyday since I received it. I bought it for smoothies and protein shakes. I have used frozen fruit with great results. I don't feel that it is loud as other reviewers have mentioned. Very happy with this purchase and would purchase again, wish I had bought this sooner.

Very disappointed in the newer version (bought in autumn, 2017). We had one previously (purchased 2-3 years prior to 2017), and it worked really well. It chopped up all ingredients (frozen fruit, soft veggies) very quickly into a smooth drink. Unfortunately, one time I had too many ingredients relative to the amount of liquid. Be careful about this, or you will burn it up and damage the rubber teeth, like I did. Anyway, so we bought a new one in 2017. This one does not chop up the frozen strawberries and frozen bananas - nor baby carrots. You have to run it forever to get them blended (actually, mine never get blended), and by then the rest of the smoothie is watery. When I blend for a shorter time to the thicker consistency I prefer, full flavor is not there, and I'm left with fruit chunks at the bottom of the drink. The old blades used to have sharp edges. The new ones have dull, rounded edges (probably some safety thing), and what good is a tool if it doesn't do the job? I tried to get my money back, but I'm outside the 30 day warranty (some guarantee, just 30 days, I hadn't used enough in the first 30 days to realize the problem). Time to dump this and shop for a different brand that actually blends.

A gift for my grandbaby....

Broke after only 3-4 months of utilisation..... Not very cool..

I bought this to make my morning smoothies. Did not last one year. Stopped working.

Love my products I'm a busy mom and this helps with everything ♥️

Used less then 5 times and the motor stopped working

We have used this twice. Made two milkshakes each time. It broke the third time we tried to use it.

I've had this bullet for 8 years and it has been my life!!! I've NO problems with it!!