Very bad machine. When I used it last week it made some weird noises and smelled like it was burning. Magic Bullet engineers need to do a better job with material selection to improve durability. I am very disappointed in the quality of the product. Next purchase will not be one of these. DO NOT BUY THIS PRODUCT

The gasket on my chopper blade broke and when I phoned to see about getting another one the service rep was so polite and helpful and took care of getting me not only another one but the full blade unit for free! It arrived days later. I was so impressed by the whole experience. My husband said "this is why you buy a solid name brand like Magic Bullet. For the service!"

I bought the magic bullet thinking I would love it, but honestly, I don't. I bought it specifically to make frozen smoothies with, but it is not powerful enough to chop up the frozen fruits. I'm really disappointed and not sure if the one I got is defective, or if I just an expecting too much.

Love this little machine but I have a problem with one of the connections of the bottom of one blade...I saw that the rubber tip has a piece from it so then the connection to the base doesn't quite connect.................. QUESTION: would it be just a better buy to get the next size up? as i am on a fixed budget and it was hard to save for this one..... any help or advise would be appreciated!

Plastic parts inside engine always got lost and the engine blew, got the newer version that only had to cups and one tall mixer, engine very iffy, half the time it wouldn't work and now not at all waste of my money. As a sports nutritionist and health instructor I will never recommend this, quite a shame

Broke after 5 days.

I had to replace the blade attachment piece only 3 months after buying this. It wasn't because of the blade, it was the rubber grip underneath the blade attachment as other consumers have mentioned. The blade would just spin using the rubber grip and eventually ate away at the grip that fits into a cheap plastic piece in the motor part of the blender. After replacing that, a few months later the cheap plastic piece disintegrated into white powder (as others have mentioned) and the rubber grip also eventually was eaten away by the plastic piece. The whole blender is now garbage and cannot be used. A waste considering the blade is perfectly fine and so are the plastic cups. Very disappointing.

I had the old version of this and the Ice Crusher blade, but had to replace it due to a house fire. I remembered the blades being dishwasher safe along with everything else. I could be wrong, but have no way to verify that. This is disappointing, because that was one of the great values of this product and what set it aside from competitors. The Ice Crusher blade is especially hard to hand clean, as there are two blades where the spaces are waay under there and hard to get to, even with a scrubby brush. Having it be dishwasher safe would've been so much better.

I've tried blending a lot of different things in the nutribullet and the only thing it blends well is ice cream. I've had 2 in 2 years and the motor continuously blows and even causes smoke. Just from ice this time. It's sad and very disappointing and I will never purchase another one again or recommend one to any other human being. Waste of money.

I threw away my five year old Ninja when I bought a Magic Bullet and regret it. The Magic Bullet will not blend frozen fruit, not even frozen bananas, or ice-the Ninja did. My daughter said the Bullet smoothie was the worst she ever had because of all the large chunks.