I bought the UBD K8500 at Best buy, took it home wouldn't play UHD dvds. Called Samsung we took steps, they told me I had a defective unit. Returned to Best buy, exchanged for a different one ( same model ) took it home...same thing. Called Samsung, they walked me through the same steps as before they said they'd get back to me, never did. I called them, now I have to ship it to them so their technical department can try to figure out what's wrong with it. I strongly recommend that you do not buy this particular unit, I'm not happy at all. I have many Samsung products,

Set up to get 4K output with a non Samsung, non HDR 4K TV was trial and error and involved turning off the 24 frame setting in video settings. There needs to be better and more detailed information for the settings to be used for non HDR and non Samsung products. Once the first hurdle was passed, the picture was very nice for 4K, standard blue ray and DVD's.

We had the player for a month and watched 3 titles in 4KUHD. They were great and the picture was outstanding. The remote is a little difficult if you have large hands as the buttons have poor feedback, but we us a universal so it is not important. We went to watch a DVD, turned on the player and had a flashing red light, no picture. We went through the reboot steps and followed the instructions on Samsung's Support area. No luck. They called us back and we shipped the DVD player to them and we are now awaiting a replacement. I will happily adjust the rating upon receipt of a functioning player since it did work well for that short spell.

The UBD-K8500 4K Ultra HD Blu-ray Player offered an immaculate picture on the LG 4K TV that I have. Unfortunately it played perfectly through only 4.5 movies before it began to lock up and become unresponsive. I contacted a very professional customer service rep via live chat and was walked through several diagnostics that indicated the player needed to be repaired. The repair techs determined that the main PCB ('printed circuit board') assembly needed to be replaced. Based on experience I've had with my laptop's Blu-ray player, which always ran hot and would automatically shutdown the laptop unless I used an external cooling fan, I believe this Blu-ray player overheated. The outer case doesn't seem to have much in the line of cooling vents or fans built into it, and it does seem to run hot. Samsung needs to address this matter ASAP, as my player is not the only one to have this issue. I haven't yet received the player back from repair yet. When it arrives, I'll be placing it on an external laptop cooling platform before using it again. Hopefully that will prevent future mishaps from occurring.

This product works great with my new Samsung UN 7000 series TV. The picture quality is amazing, and the You're a disks are awesome.

Easy and intuitive to use. Would prefer if front housing/display was rectangular than curved. Why curved?

Love everything except that the on unit buttons don't always work. Have to use the remote for everything/

TV came double boxed and delivered by a freight company with lots of protection packaged in. Great T.V. like being at the movies.

Next generation of movie watching. The clearest picture and an abundance of colors make this new UHD player impeccable to say the least. If you purchase this product you will not be disappointed. Matt Lehman

The player works very well with excellent 4k picture. Has 2 hdmi outputs to pass audio to older receivers . Overpriced and I don't like the curved shape. Otherwise excellent quality.