I can't review this product because I sent it to my Granddaughter in Maine for her Christmas present. I have one and when she lived in Ca. she used mine and after that she always wanted one in red so that is what I got her. I love mine but it is old.

I have one in white. Have owned it for 10+ years and use it almost daily. My daughter was offered my old mixer and turned it down. I purchased this one for her for Christmas and her Birthday and it appears to be a big hit with her! I love mine and would not trade it for the world.

Right out of the box it was damaged! Had gouges in it paint, Hinge hub cover crooked and the large elliptical whip wire not connected. I called KitchenaAid nothing they could do that I have to deal with Sam's Club. The other problem besides all the issues, it was delivered in 3 days and when I called for a replacement the guy he told me I had to run it to the store for a replacement or I would have to wait up to 7 business days for a replacement. So I drove to my local store (40 mins each way) and received the new one and it seems to be fine. 2.5 hrs. later and $60 in gas. (NOT HAPPY!).

I love KitchenAid! I own many KitchenAid products! Since I am someone who loves to bake ALOT, I was excited to find the bundle at my local Sam's Club. My mother and daughter purchased it for me as a gift and when I got it home, the spatula was missing. I feel cheated, but when I called KitchenAid, I was being led in circles and finally Just gave up.

Club friends, don't buy unless your need is in an industrial business kitchen. Definitely not what we expected (horrible presentation/description/marketing in particular) and still waiting for an escalated response back from Customer Service to even accomplish a simple straightforward return for refund. Very disappointing experience from Sam's thus far, and as a loyal member.

I knew it!!! Opened up the box and noticed the power cord was not wrapped, left undone, so I immediately knew this unit was a previous return. Gave it a shot anyway. Motor sounds like horrible. Immediately put it back it box. Now I get to drive 45 minutes to return it. Just great.

The mixer is great, however, my only complaint is that especially during the holiday season, I feel that the product should be shipped in another box or wrapped since there is a good chance that it is a gift (which in this case it was). Due to that fact, it was found out before the holiday.

I bought the Pro 5 Plus 5 qt mixer a few days ago. I've been wanting a stand mixer for years! I've already used it several times and everything I've made has come out terrific! No problems with mixing at all. My concern is that just today I saw someone post that the attachments have unsafe amounts of lead. I've seen Kitchenaid's response saying that the attachments are safe. However, I'd feel so much better using my mixer if I had steel attachments. I heard Kitchenaid was not replacing the hooks. So now I'm stuck. I can't afford to replace the attachments myself since I just spent so much money buying the mixer. Help!

The 1st mixer my husband got me was the wrong color. When I opened it, the attachment cover was broken off it. So, I returned that and got another mixer. This one is noisy and does not mix well at all. Tried to adjust the blade height and such. Plus, the mixing blade is hitting the sides of the bowl. My old mixer is nothing like this. So I will be returning this one. I will not be getting a fourth one. I would not recommend this one. This is one item from Sam's club i am disappointed in.

Love the mixer but didn't receive the $ 50.00 mail in rebate as advertised which didn't make the price as good as expected the main reason the mixer was bought. I haven't gave a review since I had a heart attack, and this didn't seem as important.. If you would e-mail me a rebate coupon it would be appreciated . Thank You, Nancy Leggett