We went through a number of toaster reviews, and actually tried out a few in the flesh before settling on this one. The hang-up was even toasting on both sides across all 4 slots. This one has the problem of overtoasting if you toast only one piece, but we figured we could deal with it by setting back to 2 instead of 3 for 1 piece. I wish my old Hamilton Beach hadn't crapped out.

[This review was collected as part of a promotion.] The Kitchen Aid toaster has been great to have in our kitchen. The slots are big, so you can toast bagels easily, and it dings when the item is ready, and the settings are on target on expectations of level of toasting. I am very impressed with quality and durability of the toaster, but of course it's a Kitchen Aid, so wouldn't expect anything less. Also, the color just gives it the perfect look to match our kitchen!!

Burns your toast even on setting 1. Turns your toast completely black and inedible on setting 5. You have to sit by the toaster and constantly hit the eject button to check and make sure it's not burnt. Thought I purchased a lemon so I returned it. Bought a second one and the had the same problem.

[This review was collected as part of a promotion.] This toaster has the best implementation of the "Bagel" feature that I have seen: full strength heating on the insides, and 50% heating on the outsides. Other toasters either don't heat the outsides at all, or just extend the toasting cycle to last longer than for regular bread. Other than that, the toaster is OK. It seems to take longer than average to toast things, and the push down lever takes extra effort to make it stay latched down when you push on it. The evenness of the toasting is OK but not exceptional. Overall the advantages outweigh the disadvantages.

[This review was collected as part of a promotion.] This is my second 4 slice toaster after returning the original for uneven toasting. No. 2 is basically the same as I have adjusted the dial over and over and still get burned items. i have always had great faith iin KitchenAid products as I love my mixer, but I think I will have second thoughts about purchasing another small appliance.

[This review was collected as part of a promotion.] While this toaster looks nice, it doesn't have a lot of features that I like, like reheat or frozen which is helpful for things like frozen waffles so they're not frozen in the middle and burnt on the outside. It also burns super hot (which could be because it's new) but I have it set on the lowest setting and still have to take the toast out early so it doesn't burn.

Performance is outstanding

Takes a while to toast the bread- when kids are hungry in the morning, feels like they are waiting forever

Breads are not evenly toasted, no matter which slot we put them in. Even on setting 1 it burns the bread sometimes. Setting 1 will work one time to brown the toast and burn it the next. We are not impressed.

I purchased a new toaster because the same one that i have had for several years was just toasting on one side. Only to have the new one do the same exact thing. Really expected more from kitchen aid. . Paying this much for a toaster that only toasts on one side is insane.