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Sams Club
Sams Club
Customer reviews for Steele Bedroom Furniture Set, Assorted Sizes and Set Pieces for
Steele Bedroom Furniture Set, Assorted Sizes and Set Pieces
4.1 out of 5 stars
stars75 ratings49 reviews
  1. 5 stars69% (52)
  2. 4 stars7% (5)
  3. 3 stars5% (4)
  4. 2 stars3% (2)
  5. 1 star16% (12)

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Showing 41-49 of 49 reviews
Sep 10, 2018
TDurden
5 out of 5 stars review

Wow!

Purchased 6 piece Queen, arrived today...wow! Craftmanship and aesthetics are superb, heavy, solid furniture with beautiful accents. The white glove delivery was awesome, I know several people here unfortunately received damaged items but mine were all in perfect condition. The pictures don't do it justice. If you like this style you are not going to find a better set at this price, trust me I looked!

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Dec 2, 2019
Jessie
5 out of 5 stars review

Elegant Sturdy Furniture

We bought the 6-piece King size bedroom set as a late birthday gift and luv it!!! It took about a month to receive the first four pieces of furniture due to two items being damage during shipment. Called customer service and about a month later received furniture piece number five, called customer service again, and in about two weeks received piece number six. The delivery guys were awesome. They were cautious when bring the furniture upstairs, and very attentive as to where I wanted the furniture placed. Over all we are very satisfied with our new solid and beautiful bedroom set.

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Oct 30, 2018
janmreed
5 out of 5 stars review

LOVE but...not perfect

I really LOVE this set. I believe we got a bonus...I saw no where anything about mood lighting under the nightstands, however, we received LED lights under each that are activated by touch on the top back. What an awesome feature. There are a few items to mention tho. Each piece has hidden, felt lined drawers but 2 of ours are a bit off and the main drawers have to be pushed a bit harder to close. We will try to adjust the hidden drawers. As another mentions, there are spots where there is missing staining. The "distressed" lines are white in some places. I will buy a stain pen to take care of those, as they're on the top and front of some pieces and pretty noticeable. The pics clearly show "brown" but the description states "grey." I wanted brown and, thankfully, that's what we received. I wouldn't count on brown or grey based on other comments. I am very picky and these issues may have deterred me into wanting to return this set, however, the extras are well worth the issues. I also got this when it was on sale, so another bonus! Very pleased.

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Jul 11, 2024
mlw635
1 out of 5 stars review

Damaged items and very poor customer service

Do not purchase this furniture. I ordered 2 nightstands, 1 dresser and 1 chest at a cost of almost $2,000. Only 1 nightstand arrived undamaged. The drawers were not aligned and corners splintered and squashed and even a crack on the front of one item. These had clearly been damaged during transit as the boxes were pretty beat up. When I contacted Sam's for a replacement (these items were and are still showing as available for purchase) I was told they would only be able to offer a full refund for me. This was a shame as the furniture was just what I was looking for. I received very poor customer service, and it took 4 weeks for the items to be collected and a further 7 days for them to acknowledge receipt and now a further 7-10 days for a full refund to be issued. The delay in collection of these items was no fault of mine and was purely down to the mishandling by Sam's customer service department. I had to chase them for updates several times and they never got back to me when they said they would. When I first called Sam's to report the damaged items, I was told to call back the next day as their system was down - I have been left very frustrated and inconvenienced by the whole experience. I thought Sam's were better than this.

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Aug 11, 2018
Steve
5 out of 5 stars review

Impressive Craftsmanship

This 6-piece furniture set is of excellent quality & I am very impressed with the distressed accent work. The night stands come with a light built into the bottom that is activated by a hand touch sensor on the back of the night stand which is handy for creating a illuminated walking area at night. Each night stand & dresser have a hidden drawer which is really convenient. For the king bed, I have a 9" piece together box spring which raises the top of 14" mattress just above the foot-board by a couple of inches and is the perfect height.

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Aug 19, 2021
Ken
5 out of 5 stars review

night stand

I don't see if I can get another nightstand I need two

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Nov 22, 2016
Jared
5 out of 5 stars review

Quality!

Beautiful, beautiful, beautiful. Solid quality, great price, and white glove set up! What a deal.

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reply from Elements International

We appreciate your feedback and hope you're enjoying your new furniture!

Apr 2, 2019
Lindsey
5 out of 5 stars review

Really beautiful bedroom set. I love the hidden storage drawers in the dressers and nightstands. I'm so happy I chose this suite.

Review from walmart.com
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Mar 24, 2024
Coffeelover
5 out of 5 stars review

Beautiful bedroom set

No white glove delivery. Was dropped off in front of garage. It's so beautiful. Packaged well no damage to any of the furniture. Love the color.

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