Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars
565 ratings367 reviews
  1. 5 stars78% (438)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)
Sort by |
Showing 211-220 of 367 reviews
Sep 25, 2018
Reviewer name: mmduhh718
5 out of 5 stars
5 out of 5 stars review

Super tall and sturdy!

I typically like my bed to sit high especially because I have a very high window near me. I love that it doesn't squeak at all or move around. My last bed frame started squeaking after a couple of weeks. I've had it for two weeks so far and all is well! The assembling part was a bit longer than I expected. Some of the hooks were very stubborn and did not want to clip on to the bolt but after a couple of tries I got it.

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
Aug 26, 2020
Reviewer name: princessbt
4 out of 5 stars
4 out of 5 stars review

Functional Bed Frame

My first impression of the Gene Metal Deluxe 16 Inch SmartBase Frame before putting it together, it seemed like it would be flimsy. The metal pieces are not heavy. After putting it together, it still seemed like it would not be that sturdy. I like the overall look of the frame. After placing the mattress on the frame it seemed like it was better. I still feel that it is not a top quality frame bed. It can easily move or shift with the mattress on it. Once the bedding, headboard and all the pillows are on the bed, it looks good. I do not think it shifts once sleeping in the bed. However, it will shift when trying to make the bed. The height of the bed lends itself to putting storage underneath. This is a great feature of the bed frame to be able to store additional items in storage containers that can be pulled out as needed.

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
Jun 9, 2019
Reviewer name: Kingsley
2 out of 5 stars
2 out of 5 stars review

Two weeks honeymoon

My initial impression of this mattress was "the best mattress I've ever slept on", it was the most comfortable mattress I've ever slept on, it was soft and cushiony, it was a dream come true, even my mom and sister were thinking about buying one(depending on how well it held up) I looked forward to sleeping on it every day, even when you sit on it it had that marshmallow soft feel to it, It curves with your body for a relaxing and comfortable feeling, seriously it felt like heaven, it did not sink too deep it wasn't hard, it was just perfect. The first two weeks I woke up, feeling refreshed I had zero lower back pain, but unfortunately, after two weeks, it is now hard as a rock, that marshmallow feeling is gone it does not feel like a memory foam at all, it barely sinks when I sit on it, it's become a pain, this is not a mattress I look forward to sleeping on everyday. I honestly don't know what happened to the memory foam feel it had, why is the mattress so hard now? I will still look into returning this mattress even if it's a hassle, hopefully Zinus will make better mattresses in the future.

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your mattress. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or opening a ticket at support.zinus.com.

Aug 25, 2018
Reviewer name: Roland St Onge
5 out of 5 stars
5 out of 5 stars review

the great easy install

the ease of putting this frame together was just great. I tried to put together a adjustable frame together an fought for 2 hours and failed. took it back and ordered yours. Got it and 10 minutes later I was done my wife and just love it thanks for making it so easy

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
Feb 11, 2017
Reviewer name: Annie
5 out of 5 stars
5 out of 5 stars review

Absolutely amazing

Rarely do I write reviews but this product deserves one. Where has this smartbase been all of my life?? Not only was it delivered to my door but it was easy (and I mean- EASY) to assemble all by myself! My roommate asked if I needed help but I was already done in less than 10 minutes, if that. The extra storage underneath is a dream and it is handsdown the sturdiest frame I have ever had. Well made and well though out product. Will never buy an ordinary frame again.

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
Jul 8, 2018
Reviewer name: MP
4 out of 5 stars
4 out of 5 stars review

height not adjustable

Love that it’s not squeaky. Love the storage space. BUT I wish it would be a little lower in height. I bought it bc one of the pictures looks like it would be adjustable height. I literally have to climb to get on. Just wondering how this will work when I’m older.

Helpful?36HMWLLBEJ6G84155009212
Jan 1, 2017
Reviewer name: Dreamy
5 out of 5 stars
5 out of 5 stars review

Definitely Worth It!

Fast shipping, super easy to put together, and it easily fit inside my current wooden bed frame that I bought at Ikea. Tall enough to fit stuff umder the bed, but not so tall that I need a step stool to get on the bed. Frame is quiet and sturdy just as mentioned. Comfortable to sleep on as well. Definitely was worth it to me, and I am glad I took a chance and ordered it.

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
Aug 4, 2018
Reviewer name: Rachel Loves Coffee
5 out of 5 stars
5 out of 5 stars review

Feeling Tall and Love My New Storage Area

This frame is wonderful! We live in a small house and storage is always a problem. Our new bed frame has so much room underneath for storage. I love how tall the bed is for allowing this extra storage and also how nice if feels to sleep higher up! Also, our existing mattress, which we like very much, feels even better with such a great foundation! It came in a box and was easy to setup. My 12 year old son and his 10 year old friend set the bed frame up in a few minutes. I may buy another frame for my kids to use in their rooms. These are perfect frames for all ages!

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
Oct 19, 2016
Reviewer name: amod
5 out of 5 stars
5 out of 5 stars review

Definitely As Advertised

Bottom-Line-Up-Front: 4.8-5 very satisfied, young professional. I bought this for two reasons; the extra clearance underneath and to replace my Ikea Malm (pressed-wood frame) that was damaged in the Ellicott City flood in July 2016. Set-up is a tool-less breeze and this frame is silent. That is probably a result of how sturdy it is. I'm not sure if it is perfect, however, it seems perfect for my needs. The frame is tall enough that I can very easily vacuum underneath of it with my full size Shark Navigator. Two very small gripes which make this a 4.8-5.0. If you order on Amazon it does not come with the grip mats, but it is not advertised with them there like it is on Zinus' website, so I did not actually remove a star. And two, there was minor damage to a small plastic end-cap on one of the frame-halves I am certain that it is not a manufacturing/industrial material issue and only a result of shipping. Packaging is noticeably simple, which I greatly appreciate not paying for boxes and plastic I intended on disposing of, so it does come with risks like that.

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212
Nov 6, 2016
Reviewer name: Ladyjean
5 out of 5 stars
5 out of 5 stars review

I love my Zinus 18" full bed frame

OMG!!! I love my Zinus 18" full bed frame. What a difference the height of this frame makes with me getting a good nights sleep. It doesn't make any noise at all, and the extra height makes great storage under the bed. It was very easy to put together by myself. Zinus website has the best prices for this item. I will be ordering a queen size for my son. Thank you Zinus!

Review from zinus.com
Helpful?36HMWLLBEJ6G84155009212