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Sams Club
Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars563 ratings365 reviews
  1. 5 stars77% (436)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 21-30 of 365 reviews
Jun 20, 2021
Dan
1 out of 5 stars review

Verified Purchase

Not great

Bolts and t-nuts did not line up. t=Too difficult to put together. No instructions

Helpful?6WX98AB6X6BO84155009210
reply from Supplier Response

Hi Dan, We are sorry to hear about this issue you are having. Please feel free to reach out to Zinus Customer Support at support.zinus.com or via phone at 800-613-1225. Our team will be more than happy to assist you in the best way possible. Thank you.

Aug 13, 2017
benny1966
5 out of 5 stars review

Verified Purchase

Luv it

Got it for my teenage girls and they love it

Helpful?6WX98AB6X6BO84155009210
Jan 14, 2020
Jai R
1 out of 5 stars review

Verified Purchase

over priced very cheaply made not for wood floors

Not at all worth the money it’s gonna have to work for now but it’s really not worth more than $25.

Helpful?6WX98AB6X6BO84155009210
reply from Supplier Response

Hello Jai, We're sorry that you're not satisfied with your purchase. If you would rather return for a full refund, Sam's Club offers a (30)-day return policy. Please contact Customer Service and they would be glad to assist you with a return or exchange for a mattress that is better suited to your needs. Please contact them at 888-746-7726. Thank you.

Dec 21, 2021
Jane
4 out of 5 stars review

Verified Purchase

Solid and easy to assemble

Previous views were accurate, in my opinion. It’s manageable in terms of size and weight and definitely a sturdy product.

Helpful?6WX98AB6X6BO84155009210
Jul 13, 2018
sleepyII
3 out of 5 stars review

Verified Purchase

Did the job.

We needed a king size bed frame and this was the height that I wanted. 18" high for storage underneath. It is very adequate and did the job nicely.

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Jan 5, 2017
RestingEasy
4 out of 5 stars review

Verified Purchase

Very pleased

Easy, fast, sturdy, what more would you want. I would have loved to have something soft around the legs so no one stubs their toes.

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May 4, 2021
Craft family
3 out of 5 stars review

Verified Purchase

Haven't slept on it yet

Easily put together. Didn't seem sturdy at first, make sure you lock the fold down latches as described in the directions.

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Jan 21, 2023
Meredith
4 out of 5 stars review

Verified Purchase

Nice frame

I like it ,wish it was not so high , I don’t want to use it to store containers under shorter would have been nice so bedding could cover legs of frame

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Aug 30, 2020
Save the cats
2 out of 5 stars review

Verified Purchase

Nice frame but you can't connect a footboard

Great fram, but the kits that are supposed to allow you to connect your headboard and footboard don't fit! As a result, plan ahead to make your own brackets or to have someone make them for you

Helpful?6WX98AB6X6BO84155009210
reply from Supplier Response

Hello, We're sorry that you're not satisfied with the bed frame and not being able to connect a foot board to the frame however please be aware that if the item is altered in anyway to attach brackets that will void the warranty.

Jul 21, 2023
Great Falls resident
5 out of 5 stars review

Verified Purchase

Twin bed frame

Love this twin bed frame. 18” height pairs great with the 12” mattress. Simple set up in just a few minutes. Very sturdy and storage space underneath great for sliding see through containers if needed.

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