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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars563 ratings365 reviews
  1. 5 stars77% (436)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 261-270 of 365 reviews
Jul 26, 2023
Helen
5 out of 5 stars review

Verified Purchase

Bed stand

Love it

Helpful?6WX98AB6X6BO84155009210
Nov 19, 2020
BreezeBlue
5 out of 5 stars review

Verified Purchase

Great Platform

Fantastic for guess room

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Mar 7, 2017
mrsezelley
1 out of 5 stars review

mattress that goes with this

bought this frame & euro mattress that goes with it and I guess because of the lack of support in the middle where it goes together within a few months the mattress has started sagging in the middle which causes back problems for whoever sleeps on it.

Helpful?6WX98AB6X6BO84155009210
reply from Supplier Response

We are unsure if the frame is giving you issues or the mattress. Our bed frame does include a 5-year manufacturing warranty, so if there are issues with the unit, please contact us at customerservice@zinusinc.com or call us at 800-613-1225. We would also like to look into the mattress, if it was our product.

May 1, 2020
Trobs
5 out of 5 stars review

Great buy. No box spring needed!

Great buy. You don't need a box spring. Offers great height paired with a 13.5 inch mattress. This 18 inch frame has lots of storage. We had the 14 inch zinus and decided to go higher with the 18 inch. I'm glad this one has the welds going outwards so you can utilize the entire area. No complaints and would definitely recommend.

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Dec 26, 2017
Yourstruly
1 out of 5 stars review

Disapointed

I bought this bed frame after reading all the good reviews and when I got it I thought it was a little chintsy. I didn't think it was as sturdy as they all said. I have been using it a few months and my husband and I are bigger ie; together about 500lbs and it is not standing up. It is very squeaky and rickety. I feel like it may collapse at times and that it is no better than a cheap regular bed frame. Very disapointed because it cost so much more than a regular bed frame which is its equivalent.

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Jun 9, 2019
Kingsley
2 out of 5 stars review

Two weeks honeymoon

My initial impression of this mattress was "the best mattress I've ever slept on", it was the most comfortable mattress I've ever slept on, it was soft and cushiony, it was a dream come true, even my mom and sister were thinking about buying one(depending on how well it held up) I looked forward to sleeping on it every day, even when you sit on it it had that marshmallow soft feel to it, It curves with your body for a relaxing and comfortable feeling, seriously it felt like heaven, it did not sink too deep it wasn't hard, it was just perfect. The first two weeks I woke up, feeling refreshed I had zero lower back pain, but unfortunately, after two weeks, it is now hard as a rock, that marshmallow feeling is gone it does not feel like a memory foam at all, it barely sinks when I sit on it, it's become a pain, this is not a mattress I look forward to sleeping on everyday. I honestly don't know what happened to the memory foam feel it had, why is the mattress so hard now? I will still look into returning this mattress even if it's a hassle, hopefully Zinus will make better mattresses in the future.

Review from zinus.com
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reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your mattress. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or opening a ticket at support.zinus.com.

Apr 13, 2018
Anonymous
4 out of 5 stars review

Almost the one

I love my mattress and frame! The whole assembly process was super easy. However, I bought the 10 inch and I think I would rather have gotten a 12. I love a very soft bed. The 10 inch is fantastic for people who want an in between feel. But overall, I am happy with my purchase.

Review from zinus.com
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Feb 11, 2017
Annie
5 out of 5 stars review

Absolutely amazing

Rarely do I write reviews but this product deserves one. Where has this smartbase been all of my life?? Not only was it delivered to my door but it was easy (and I mean- EASY) to assemble all by myself! My roommate asked if I needed help but I was already done in less than 10 minutes, if that. The extra storage underneath is a dream and it is handsdown the sturdiest frame I have ever had. Well made and well though out product. Will never buy an ordinary frame again.

Review from zinus.com
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Jun 16, 2017
topknat
5 out of 5 stars review

as described

The frame is easy to set up, sturdy, and we are pleased. We are playing musical beds in our small condo...and I have yet to make a mattress selection. I know it won't be foam, so I hope it can lay directly on this frame. I think we will get rid of the king mattress and buy another twin frame as two twins make a master size. That is, if we can have the same price we paid for the one delivered. With back injury, any motion from another person is painful. I prefer two twin frames to the larger connected size as it gives more options down the road.

Review from zinus.com
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Sep 25, 2018
mmduhh718
5 out of 5 stars review

Super tall and sturdy!

I typically like my bed to sit high especially because I have a very high window near me. I love that it doesn't squeak at all or move around. My last bed frame started squeaking after a couple of weeks. I've had it for two weeks so far and all is well! The assembling part was a bit longer than I expected. Some of the hooks were very stubborn and did not want to clip on to the bolt but after a couple of tries I got it.

Review from zinus.com
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