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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars563 ratings365 reviews
  1. 5 stars77% (436)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 301-310 of 365 reviews
Aug 25, 2018
Roland St Onge
5 out of 5 stars review

the great easy install

the ease of putting this frame together was just great. I tried to put together a adjustable frame together an fought for 2 hours and failed. took it back and ordered yours. Got it and 10 minutes later I was done my wife and just love it thanks for making it so easy

Review from zinus.com
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Apr 13, 2017
MamaErin
5 out of 5 stars review

We love it

Read the reviews and sounded like a steal for the price. We ordered this to have a decent bed in our spare bedroom and now our two teenage kids won't sleep in their bed as they take turns sleeping in the spare bedroom. Needless to say, the whole family loves the mattress. Will be getting more in the future

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May 24, 2019
Rachel1026
5 out of 5 stars review

Simplest frame ever!

I was hesitant about purchasing a mattress/frame online, without being able to see or test the product(s) in-person. However, once the frame arrived, it was SO easy to assemble, and I have nothing negative to say about it. I was worried that the mattress might slide off, because there's no lip or edge around the frame, but it hasn't been a problem at all. I only wish I had tried Zinus sooner!!

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Jan 10, 2017
Lady di
5 out of 5 stars review

LUV LUV LUV our Zinus

The Zinus queen 18inch frame is the BEST! No movement, no noise, perfect height, GREAT sleeping with beautiful dreams. One of the best and smartest purchases we've ever made. Thank you, thank you, thank you for the wonderful sleeping and loving experience ever!

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Jun 9, 2019
Kingsley
2 out of 5 stars review

Two weeks honeymoon

My initial impression of this mattress was "the best mattress I've ever slept on", it was the most comfortable mattress I've ever slept on, it was soft and cushiony, it was a dream come true, even my mom and sister were thinking about buying one(depending on how well it held up) I looked forward to sleeping on it every day, even when you sit on it it had that marshmallow soft feel to it, It curves with your body for a relaxing and comfortable feeling, seriously it felt like heaven, it did not sink too deep it wasn't hard, it was just perfect. The first two weeks I woke up, feeling refreshed I had zero lower back pain, but unfortunately, after two weeks, it is now hard as a rock, that marshmallow feeling is gone it does not feel like a memory foam at all, it barely sinks when I sit on it, it's become a pain, this is not a mattress I look forward to sleeping on everyday. I honestly don't know what happened to the memory foam feel it had, why is the mattress so hard now? I will still look into returning this mattress even if it's a hassle, hopefully Zinus will make better mattresses in the future.

Review from zinus.com
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reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your mattress. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or opening a ticket at support.zinus.com.

Apr 25, 2017
Walt
4 out of 5 stars review

Great for storage but...

This is our 5th Zinus mattress foundation purchase and we do think they're primary function is to help solve storage issues. And for that, they are superior. I just wish that before people make the purchase that there is some honest communication between manufacturer and buyers that this foundation will make your current mattress more firm. It does take a few nights to get used to. We had a firm mattress to begin with, and now it is very very firm. But we are still very glad with our purchase and obviously with 5 of the frames now in our home, much more pleased with how much extra storage area they have provided.

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Oct 19, 2016
amod
5 out of 5 stars review

Definitely As Advertised

Bottom-Line-Up-Front: 4.8-5 very satisfied, young professional. I bought this for two reasons; the extra clearance underneath and to replace my Ikea Malm (pressed-wood frame) that was damaged in the Ellicott City flood in July 2016. Set-up is a tool-less breeze and this frame is silent. That is probably a result of how sturdy it is. I'm not sure if it is perfect, however, it seems perfect for my needs. The frame is tall enough that I can very easily vacuum underneath of it with my full size Shark Navigator. Two very small gripes which make this a 4.8-5.0. If you order on Amazon it does not come with the grip mats, but it is not advertised with them there like it is on Zinus' website, so I did not actually remove a star. And two, there was minor damage to a small plastic end-cap on one of the frame-halves I am certain that it is not a manufacturing/industrial material issue and only a result of shipping. Packaging is noticeably simple, which I greatly appreciate not paying for boxes and plastic I intended on disposing of, so it does come with risks like that.

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Jun 16, 2017
topknat
5 out of 5 stars review

as described

The frame is easy to set up, sturdy, and we are pleased. We are playing musical beds in our small condo...and I have yet to make a mattress selection. I know it won't be foam, so I hope it can lay directly on this frame. I think we will get rid of the king mattress and buy another twin frame as two twins make a master size. That is, if we can have the same price we paid for the one delivered. With back injury, any motion from another person is painful. I prefer two twin frames to the larger connected size as it gives more options down the road.

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Sep 26, 2018
MollyDogs
5 out of 5 stars review

Deja Vue

Best sleep ever! No more tossing and turning! I wake in the same position I fell asleep in, every morning! Which means, more hours of sleep and less exercising at night. My work for the last 25 years puts a strain on my lower back, and I used to have to lay on a heating pad to get relief. Not anymore! Love my Zinus mattress, and the extra storage under the 18” bed frame.

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Dec 8, 2017
Soundly Sleeping
4 out of 5 stars review

Easy Install, Great Height and Sturdy Support

As the title says, the installation was a cinch, the height is great for under bed storage and the frame supports our Purple mattress very nicely. My only complaint is that once you have a mattress on the frame, it is not structurally sound enough to be able to move it. Even if two people were to pick it up from each end, you would not be able to move it without straining the middle part that connects the two main pieces together. So whenever you want to move the bed, you have to remove the mattress first. Other than that, I have no complaints. If you're using a Purple mattress, I recommend placing flattened moving boxes in between the frame and the mattress for additional support.

Review from zinus.com
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