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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars
558 ratings360 reviews
  1. 5 stars78% (435)
  2. 4 stars13% (72)
  3. 3 stars3% (16)
  4. 2 stars2% (12)
  5. 1 star4% (23)
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Showing 301-310 of 360 reviews
Apr 13, 2018
Anonymous
4 out of 5 stars review

Almost the one

I love my mattress and frame! The whole assembly process was super easy. However, I bought the 10 inch and I think I would rather have gotten a 12. I love a very soft bed. The 10 inch is fantastic for people who want an in between feel. But overall, I am happy with my purchase.

Review from zinus.com
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Apr 13, 2017
MamaErin
5 out of 5 stars review

We love it

Read the reviews and sounded like a steal for the price. We ordered this to have a decent bed in our spare bedroom and now our two teenage kids won't sleep in their bed as they take turns sleeping in the spare bedroom. Needless to say, the whole family loves the mattress. Will be getting more in the future

Review from zinus.com
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Oct 19, 2016
amod
5 out of 5 stars review

Definitely As Advertised

Bottom-Line-Up-Front: 4.8-5 very satisfied, young professional. I bought this for two reasons; the extra clearance underneath and to replace my Ikea Malm (pressed-wood frame) that was damaged in the Ellicott City flood in July 2016. Set-up is a tool-less breeze and this frame is silent. That is probably a result of how sturdy it is. I'm not sure if it is perfect, however, it seems perfect for my needs. The frame is tall enough that I can very easily vacuum underneath of it with my full size Shark Navigator. Two very small gripes which make this a 4.8-5.0. If you order on Amazon it does not come with the grip mats, but it is not advertised with them there like it is on Zinus' website, so I did not actually remove a star. And two, there was minor damage to a small plastic end-cap on one of the frame-halves I am certain that it is not a manufacturing/industrial material issue and only a result of shipping. Packaging is noticeably simple, which I greatly appreciate not paying for boxes and plastic I intended on disposing of, so it does come with risks like that.

Review from zinus.com
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Apr 26, 2018
Edwina
5 out of 5 stars review

From Painful to Pampered

I started researching memory foam mattresses, because I was recently diagnosed with a chronic illness that causes global pain issues, and finding a comfortable position to sleep in had become impossible. My computer is smarter than me, noticed I was doing a lot of memory foam mattress searches, and threw me a Zinus ad when I was reading Yahoo. Thank you computer! I ordered the 18" steel bed frame - easy to set up, and the perfect height for storage underneath. The frame arrived on a Friday, and the shipment was marked online as "delivered"... but no mattress! A quick call to the shipper (Can't remember if it was FedEx or UPS) confirmed that the frame & mattress shipped separately, and the mattress was on its way. My mattress is a 14" cool gel memory foam (full size). Setting it up was a challenge (I live alone 75% of the time, so no one to help), but I gotta say watching the mattress decompress was one of the funniest/most entertaining things I've seen in a while. I wish someone had been with me to take a video! It started expanding the second I cut into the vacuum-sealed plastic, and was almost completely expanded by the time I finished cutting the plastic off. It went from pancake to POOF! in less than 10 minutes! It's also very comfortable to sleep on. When I lay down I can initially feel all of the pain points (neck, shoulders, elbows, hips, knees), but after a minute or two my brain goes "ohhhh... this is what support feels like" and I can relax enough to sleep. I'm already budgeting to replace the mattresses in the rest of the house with Zinus!

Review from zinus.com
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Jun 1, 2018
sarahthetraveler
5 out of 5 stars review

Sleeping beauty

I love this bed. I was indeed amazed how a king bed and frame hit into such a small box compared to the size of the bed. Mattress didn't even seem like it took long at all to reach its full size. Firm, but also like a marshmallow. The most perfect combination ever. Literally so happy I ordered this bed. My husband wanted a purple, but the quality of this bed along with price was too great to pass up.

Review from zinus.com
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Apr 25, 2017
Walt
4 out of 5 stars review

Great for storage but...

This is our 5th Zinus mattress foundation purchase and we do think they're primary function is to help solve storage issues. And for that, they are superior. I just wish that before people make the purchase that there is some honest communication between manufacturer and buyers that this foundation will make your current mattress more firm. It does take a few nights to get used to. We had a firm mattress to begin with, and now it is very very firm. But we are still very glad with our purchase and obviously with 5 of the frames now in our home, much more pleased with how much extra storage area they have provided.

Review from zinus.com
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Jan 10, 2017
Lady di
5 out of 5 stars review

LUV LUV LUV our Zinus

The Zinus queen 18inch frame is the BEST! No movement, no noise, perfect height, GREAT sleeping with beautiful dreams. One of the best and smartest purchases we've ever made. Thank you, thank you, thank you for the wonderful sleeping and loving experience ever!

Review from zinus.com
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Dec 1, 2022
Lucylucya
2 out of 5 stars review

Shrek

At first I loved this frame. I reviewed it before “my frame soulmate” But it’s been 9 months since and it’s not so perfect anymore. It’s supposed to withstand 4400 lbs and yes I’m fat but not anywhere near that haha. It makes a lot of noise.. some of the screws are literally bent. The legs at the bottom were completely folded almost I was about to eat sht if I hadn’t moved my mattress in time and saw it. All in all it was good while it lasted but it didn’t even make it to our one year anniversary

Review from zinus.com
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reply from Zinus Inc.

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

May 24, 2019
Rachel1026
5 out of 5 stars review

Simplest frame ever!

I was hesitant about purchasing a mattress/frame online, without being able to see or test the product(s) in-person. However, once the frame arrived, it was SO easy to assemble, and I have nothing negative to say about it. I was worried that the mattress might slide off, because there's no lip or edge around the frame, but it hasn't been a problem at all. I only wish I had tried Zinus sooner!!

Review from zinus.com
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Feb 11, 2017
Annie
5 out of 5 stars review

Absolutely amazing

Rarely do I write reviews but this product deserves one. Where has this smartbase been all of my life?? Not only was it delivered to my door but it was easy (and I mean- EASY) to assemble all by myself! My roommate asked if I needed help but I was already done in less than 10 minutes, if that. The extra storage underneath is a dream and it is handsdown the sturdiest frame I have ever had. Well made and well though out product. Will never buy an ordinary frame again.

Review from zinus.com
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