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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars
565 ratings367 reviews
  1. 5 stars78% (438)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 281-290 of 367 reviews
Dec 1, 2022
Lucylucya
2 out of 5 stars review

Shrek

At first I loved this frame. I reviewed it before “my frame soulmate” But it’s been 9 months since and it’s not so perfect anymore. It’s supposed to withstand 4400 lbs and yes I’m fat but not anywhere near that haha. It makes a lot of noise.. some of the screws are literally bent. The legs at the bottom were completely folded almost I was about to eat sht if I hadn’t moved my mattress in time and saw it. All in all it was good while it lasted but it didn’t even make it to our one year anniversary

Review from zinus.com
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reply from Zinus Inc.

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Aug 26, 2020
princessbt
4 out of 5 stars review

Functional Bed Frame

My first impression of the Gene Metal Deluxe 16 Inch SmartBase Frame before putting it together, it seemed like it would be flimsy. The metal pieces are not heavy. After putting it together, it still seemed like it would not be that sturdy. I like the overall look of the frame. After placing the mattress on the frame it seemed like it was better. I still feel that it is not a top quality frame bed. It can easily move or shift with the mattress on it. Once the bedding, headboard and all the pillows are on the bed, it looks good. I do not think it shifts once sleeping in the bed. However, it will shift when trying to make the bed. The height of the bed lends itself to putting storage underneath. This is a great feature of the bed frame to be able to store additional items in storage containers that can be pulled out as needed.

Review from zinus.com
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Jun 1, 2018
sarahthetraveler
5 out of 5 stars review

Sleeping beauty

I love this bed. I was indeed amazed how a king bed and frame hit into such a small box compared to the size of the bed. Mattress didn't even seem like it took long at all to reach its full size. Firm, but also like a marshmallow. The most perfect combination ever. Literally so happy I ordered this bed. My husband wanted a purple, but the quality of this bed along with price was too great to pass up.

Review from zinus.com
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Feb 5, 2017
ComfortSeeker
5 out of 5 stars review

Great Purchase

I purchased the 18 inch premium smartbase deluxe platform mattress foundation. I have been sleeping on it for about a week now and absolutely love it. It is solid and makes no noise. My storage tubs fit nicely under my bed and they are 15 inches tall. Great value!

Review from zinus.com
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Feb 11, 2017
Annie
5 out of 5 stars review

Absolutely amazing

Rarely do I write reviews but this product deserves one. Where has this smartbase been all of my life?? Not only was it delivered to my door but it was easy (and I mean- EASY) to assemble all by myself! My roommate asked if I needed help but I was already done in less than 10 minutes, if that. The extra storage underneath is a dream and it is handsdown the sturdiest frame I have ever had. Well made and well though out product. Will never buy an ordinary frame again.

Review from zinus.com
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Aug 27, 2018
Tamidonotremember
1 out of 5 stars review

Peaceful

This is my second purchase, the first was for our granddaughter 2 years ago and she raved about it and is still in love with it, same as the day she got it, last night was our first night using the mattress and wow what a night. Great night sleep, very comfortable and love it.

Review from zinus.com
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Apr 26, 2018
Edwina
5 out of 5 stars review

From Painful to Pampered

I started researching memory foam mattresses, because I was recently diagnosed with a chronic illness that causes global pain issues, and finding a comfortable position to sleep in had become impossible. My computer is smarter than me, noticed I was doing a lot of memory foam mattress searches, and threw me a Zinus ad when I was reading Yahoo. Thank you computer! I ordered the 18" steel bed frame - easy to set up, and the perfect height for storage underneath. The frame arrived on a Friday, and the shipment was marked online as "delivered"... but no mattress! A quick call to the shipper (Can't remember if it was FedEx or UPS) confirmed that the frame & mattress shipped separately, and the mattress was on its way. My mattress is a 14" cool gel memory foam (full size). Setting it up was a challenge (I live alone 75% of the time, so no one to help), but I gotta say watching the mattress decompress was one of the funniest/most entertaining things I've seen in a while. I wish someone had been with me to take a video! It started expanding the second I cut into the vacuum-sealed plastic, and was almost completely expanded by the time I finished cutting the plastic off. It went from pancake to POOF! in less than 10 minutes! It's also very comfortable to sleep on. When I lay down I can initially feel all of the pain points (neck, shoulders, elbows, hips, knees), but after a minute or two my brain goes "ohhhh... this is what support feels like" and I can relax enough to sleep. I'm already budgeting to replace the mattresses in the rest of the house with Zinus!

Review from zinus.com
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Aug 4, 2018
Rachel Loves Coffee
5 out of 5 stars review

Feeling Tall and Love My New Storage Area

This frame is wonderful! We live in a small house and storage is always a problem. Our new bed frame has so much room underneath for storage. I love how tall the bed is for allowing this extra storage and also how nice if feels to sleep higher up! Also, our existing mattress, which we like very much, feels even better with such a great foundation! It came in a box and was easy to setup. My 12 year old son and his 10 year old friend set the bed frame up in a few minutes. I may buy another frame for my kids to use in their rooms. These are perfect frames for all ages!

Review from zinus.com
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Dec 21, 2016
Taylor V
5 out of 5 stars review

Total space saver

I moved into a small apartment and needed extra space for underbed storage, and this frame is just what I needed. I've only had it for a couple weeks, but I have not experienced any squeaking at all, and it feels very stable. Totally worth the money.

Review from zinus.com
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Nov 18, 2018
Sushi
3 out of 5 stars review

The smell

Even though I like my bed, the smell has not left my room and it has been about 2 weeks. I aired out my room on numerous occasions and I don't know why it's not gone. ALSO, I paid for a 12" and it only increased to 11". I don't know if that's on the people who measure the bed before it goes out but I documented it and I even measured it myself twice and I lost an inch I paid for. Other than that, the bed is great.

Review from zinus.com
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