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Customer reviews for Roku Express | HD Streaming Media Player with High Speed HDMI Cable and Simple Remote for
Roku Express | HD Streaming Media Player with High Speed HDMI Cable and Simple Remote
4.2 out of 5 stars
stars632 ratings430 reviews
  1. 5 stars68% (432)
  2. 4 stars10% (62)
  3. 3 stars4% (23)
  4. 2 stars5% (34)
  5. 1 star13% (81)

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Showing 161-170 of 430 reviews
Mar 31, 2022
dlevin
1 out of 5 stars review

Continuous Connectivity Issues

I have multiple devices within my home from the same manufacturer. Other devices have no connectivity issue. The Roku express 3930 should be recalled. The device once connected, the device will work for a couple days then will not reconnect to the network forcing hard resets of network and roku. Often it will require 5 or 10 restarts of both network and roku to reconnect. There are obviously flaws in the software of this device related to connectivity. Roku needs to address these issues.

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Oct 28, 2020
Olschke
2 out of 5 stars review

No AppleTV and no PeacockTV

I have a model 3700X. I purchased this fairly recently. I like the product. However, I just learned AppleTV as well as PeacockTV are unavailable for this model. I have been unable to find a fix for this issue... I cannot recommend a roku device to anyone. FYI. Customer service is a blog site.

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Nov 26, 2021
Patrice60
2 out of 5 stars review

Constantly Rebooting-Insufficiant Power

I had this device over a year ago, and just recently,it keeps rebooting itself, interrupting my TV viewing! This really makes me so mad! And plus, if it's on a steaming channel, it jumps right back to the home screen! I'm purchasing another one which I hope is better, because I have an account with Tubi.

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Oct 4, 2021
Tucker
1 out of 5 stars review

WiFi disconnection is impossible to fix

After a few months of this product working fine, it suddenly refuses to stay connected to my WiFi. I will be disconnected from the WiFi several times per day, even though I didn't have a single problem before. If this was fixable, it would be fine. However, the FAQ article offers possible solutions that clearly do not fit the problem, and have not resolved it (or I wouldn't be writing this review). Attempting to contact Roku Support through their support page just informs me that agent assistance isn't available for this device. Other reviews make it clear that this is a widespread issue as well. I understand this wasn't the most expensive product offering, but I still expected to at least be able to get a couple years of use before it stopped working. Having the device be completely unusable after just a few months feels like a complete waste of my money. I wish I hadn't bought it at all.

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Oct 25, 2019
redgarnet54
5 out of 5 stars review

Best investment we made to save $$ on cable bill!

We needed to downsize our monthly cable bill so were returning the rented converter boxes and instead bought Roku Express. Set up was very easy, the Roku system is very affordable (they have several different models to fit your needs) and the Express was all we really needed. We continue to rent cable service and now have our Roku Express set up which was a very easy thing to do. Now we not only get cable service (through the streaming system) but we get a lot of other free channels/shows/movies/tv that we didn't get before. Another perk...no more ugly cables exposed as everything is plugged directly into the back of the tv. Great reception with a reduced monthly cable bill. We were so impressed that we now have all of our sets hooked up to Roku Express, even a smart tv that had no cable hookup located in our sunroom. This is a great way to hook up a smart tv on your patio as well...you will just need one outlet for electrical hookup and Roku will do the rest. Thanks Roku!

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Oct 30, 2019
Aaron
5 out of 5 stars review

Better the Apple TV

I have both products but wish I would have know before about Roku. I got a Apple TV first then cancel cable switch to streaming services and the ROKU works better and way less expensive. I should have started with Roku. Now I even use it at my office!

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Jan 13, 2020
cupcake1
5 out of 5 stars review

Love this!

We bought a tv for Christmas and it just happend to be a sharp tv with Ruko best thing to accidently buy. We did not know what Ruko was so we looked into it on facebook. So awesome! Not sure why a few people had negitive comments about this one it is soooo good and free! Easy to use and set up just hook up to the tv it will pop up automatically type in web brower the web site and add the password so easy. We bought this product for the all of our rooms! So happy :)

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Oct 16, 2021
Chocolate_cactus
1 out of 5 stars review

Not a long-term investment

If you’re looking for something to last more than a year, try a different company. The Roku express worked great for the first few months. But, then I started having consistent issues with it staying connected to the wifi. And now that I’ve had it for a year or so, it’s not connected to the internet more often than it is. I’ve tried restarting it, resetting my router, completely resetting the Roku device. Nothing works. When my phone, laptop, and desktop are all connected to the wifi, there’s clearly something wrong with the device. I’d say get one of the more expensive models and maybe you’ll have better luck. But with the performance of the Roku express, I don’t trust them to be any better.

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Apr 5, 2020
Chet
2 out of 5 stars review

Problematic

I have 4 Roku Express units. Each one must be restarted once or more per week when we have them connected although the two with the rounded top seem to be more reliable than the other two. The home page turns pinkish and fuzzy and then the screen goes blank.

Review from roku.com
Helpful?3PDGR100N5EF82961000388
Nov 28, 2019
MAK1
5 out of 5 stars review

Updated to newer Romulo technology

Roku has saved me a ton of money over the years - haven’t had to pay for programs I never watch with a cable company and haven’t had to update my tv to get the programming I want. I only pay for what I actually want and many channels are free besides the ones I subscribe to.

Review from roku.com
Helpful?3PDGR100N5EF82961000388