Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products. We would like to assist you with getting in contact with our Customer Service Team that manages this product. We have sent you an email to the address provided in your review. Thanks, Stanley®​ Social Media Team

Hello Baytex, Thank you for contacting STANLEY® TOOLS. We apologize for the trouble you are having with your PP1DCS. Your unit is handled by a specialty Customer Service Team specific to this item. I have forwarded your contact information to the team that directly handles this product. Your ticket with me will close and a new ticket will open with this specialty team. If you need to contact them directly in the future, you can do so at Baccus Global Phone: (877)-571-2391 Email: Customerservice@baccusllc.com Website: www.baccusglobal.com Thank you, Jessica STANLEY® TOOLS Social Media Support Visit us at support.stanleytools.com

Hello dunder and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the PP1DCS 1200 Peak Amp Power Station. I would like to assist you with getting in contact with our Customer Service Team that manages this product. We will be reaching out to you at the email address you have provided. Thanks, Roxy