Good Afternoon Chas, Thank you for your feedback, your satisfaction is important to us.  Recently we have undergone a formula change to a gentler natural wipe by using botanicals like green tea, cucumber and other natural fruit extract, while removing synthetic fragrances and ingredients, such as phenoxyethanol, which may be why you noticed a slightly different smell. With this change we thoroughly tested our new wipe to ensure it meets your quality standards. However product quality is very important to us, please give us a call at 1-888-301-0332 as we would like to gather more information about your experience.

Good Morning! We truly appreciate your feedback. We are working diligently to bring back the MM Fragrance Free Wipes. (We love them – and are happy you do too!) We are working through some supply issues and it may take at least three or four months before we are able to get these back in clubs. Please know we are working hard to get them available to you as soon as possible. Thank you again!

Good Afternoon and thank you for your review.  We take pride in delivering a high quality Member’s Mark wipe you can trust, and we regret that you had a negative experience.  Recently we have moved to an improved formula without phenoxyethanol or synthetic fragrances, to provide a more natural, gentle wipe.  With this change we thoroughly tested our new wipe to ensure it meets our quality standards, so this is not what we would expect. If you can please give us a call at 1-888-301-0332, we would like to gather more details about your experience.

Good Morning, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more wipe information and even samples if you still have them available. We look forward to hearing from you!

Good Afternoon Shay.. Thank you for taking the time to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. We apologize for these issues. Our Member’s Mark baby wipes have recently undergone a formula change, in an effort to include more natural ingredients. However, the thickness of the wipe has not changed so, if you still have any remaining wipes, we would like to obtain some for review. Please reach out at 888-301-0332 - we look forward to hearing from you!

We're very sorry to hear that our new wipes aren't meeting your needs. We appreciate the feedback that you have provided and would like to chat further to figure out how we can continue to work on improving our product so that your experience is not repeated. If you would like, please call us at 888-301-0332.

Good Morning Stacye! So sorry for this experience and your disappointment. Please call us at 888-301-0332 so we may speak to you in more detail about your experience. Also, good news! We are working diligently to bring back the MM Fragrance Free Wipes. (We love them – and are happy you do too!) We are working through some supply issues and it may take at least three or four months before we are able to get these back in clubs. Please know we are working hard to get them available to you as soon as possible.

Good Morning Shelby. Our apologies for this recent experience. Please call us ,when you have a moment, at 888-301-0332 so we can learn more about this purchase and help. In addition, we are excited to let you know that the MM Fragrance Free Wipes are back in stock, https://www.samsclub.com/p/mm-fragrance-free-1152-count/prod24151260?xid=plp_product_1_12. Thank you for your patience.