Dear Ka, Thank you for your purchase of the Members Mark 24-piece Glass Food Storage Set. We are sorry to hear of the difficulties you are having with the gasket and lid. When inserting the gasket, we recommend placing the lid top side down. Please make sure when inserting the gasket that it is flush with the lid, not on its side. If the gasket is inserted on its side, the lid will not fully latch on all four sides. Thank you.

Dear anonymous, thank you for your purchase of the Members Mark 24 Piece Glass Food Storage Set. We are sorry to hear about the broken vessel and would like to learn more from this situation. Please email us your phone #and contact information at glasslockcs@outlook.com. You may also reach us at 312-515-1072.

Dear BOB, thank you for your purchase of the Members Mark 24 Piece Glass Food Storage Set. We are sorry to hear of the difficulties you are having with latching the lids. We would like to learn more from this. Please email glasslockcs@outlook.com with your contact information. We in turn will reach out to you. Thank you.

Dear Betty, thank you for your purchase of the Members Mark 24 Piece Glass Food Storage Set. We are sorry to hear of the difficulties you are having with the lids. Please email glasslockcs@outlook.com, with the lid sizes that need replaced and your ship to address. We in turn will mail replacement lids to you.