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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,397 ratings2,362 reviews
  1. 5 stars86% (5,519)
  2. 4 stars8% (508)
  3. 3 stars3% (168)
  4. 2 stars1% (65)
  5. 1 star2% (137)

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Showing 2,321-2,330 of 2,362 reviews
Oct 13, 2024
Hendofan
5 out of 5 stars
5 out of 5 stars review

I bought a few of these a few weeks ago and like them so much that I have now ordered more. Such a great product, period, not just for the price

Helpful?7316U03O1B427874218730
Jul 12, 2025
dl05
5 out of 5 stars
5 out of 5 stars review

SOFT, SOFT, SOFT

These are so incredibly soft. I have purchased for Christmas gifts for my daughters family but can't wait to get some for myself.

Helpful?7316U03O1B427874218730
Nov 4, 2024
Susie
2 out of 5 stars
2 out of 5 stars review

Terrible towels

I have bought these towels for 10 years and the ones I got recently will not stop shedding. I will not purchae again.

Helpful?7316U03O1B427874218730
reply from Member's Mark Team

We're sorry for this experience with the towel, Susie, and hope you will take advantage of the Member's Mark 100% Satisfaction Guarantee and exchange or return the towel for a full refund.

Dec 13, 2018
deweydon
5 out of 5 stars
5 out of 5 stars review

Tremendous Towels

I purchased these towels during the later part of November and love them. They are extremely heavy and do a tremendous job of dryingf.

Helpful?7316U03O1B427874218730
Feb 12, 2025
Roses
5 out of 5 stars
5 out of 5 stars review

Great value

I bought two of these towels to test them and was so impressed I got six more. Big,soft absorbing adult towels

Helpful?7316U03O1B427874218730
May 5, 2025
Miss Cookie
1 out of 5 stars
1 out of 5 stars review

Not the Same QUALITY

If you gonna change the quality of an item change the price! I have been purchasing for years. Given to friends as gifts. That cant happen again. Wont buy again until you go back to the original.

Helpful?7316U03O1B427874218730
reply from Member's Mark Team

We’re sorry you are disappointed with the recent quality of our towels, Miss Cookie. We truly appreciate your loyalty over the years and understand how frustrating it is when a trusted product doesn’t meet expectations. Your feedback has been shared with our team as we continuously work to maintain the high standards our members expect. Please know you can return the towels for a full refund or reach out to Member’s Mark Support at (888) 301-0332 for further assistance.

Jun 11, 2017
gmichele
5 out of 5 stars
5 out of 5 stars review

Very nice!

Nice & plush- like spa towels. Still look new after being washed several times. I received product and compensation from the Sam’s Club as part of a sponsored program. All opinions are my own.

Helpful?7316U03O1B427874218730
Aug 12, 2017
Cee Cee
2 out of 5 stars
2 out of 5 stars review

Not the Hotel Luxury Reserve Collectio

These are not the same Hotel Luxury Reserve towels from Sams club that I have grown to love. They are not as plush and do not wash as good. Im disappointed and wish Sams Club would bring back that brand, instead of Members Mark.

Helpful?7316U03O1B427874218730
Oct 6, 2024
Loubro
5 out of 5 stars
5 out of 5 stars review

Best Towels

I've lived these towels a long time very thick, hate that you no longer offer more color variety .

Helpful?7316U03O1B427874218730
Aug 1, 2020
zgrammie
5 out of 5 stars
5 out of 5 stars review

Best Towels Ever!

We love these towels. Thick, fluffy, and absorbant!

Helpful?7316U03O1B427874218730