Good Morning. We are sorry to hear about your disappointment. The Brief products have the fasteners on either side. The Protective Underwear are the Pull Up type. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Good Morning Kay. So sorry about the tab issues. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Good Afternoon Kim, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Briefs. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Thank you for taking the time to write a review for our New Brief Product. We would like to speak with you in more detail to better understand your concerns. Please feel free to contact us at our Member Call Center 1(888)-301-0332. Additionally, we have the previous brief available on Samsclub.com https://www.samsclub.com/sams/mm-lg-brief-48-count/prod18930034.ip?searchTerm=996555 We hope that helps! Thank you again for your review.

Good Morning Jerry. We are sorry to hear about your experience with the Brief product as we want our Briefs to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.