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Customer reviews for Member's Mark Commercial Foaming Antibacterial Hand Soap Refill (33.8 oz., 2 pk.) for
Member's Mark Commercial Foaming Antibacterial Hand Soap Refill (33.8 oz., 2 pk.)
4.5 out of 5 stars
stars1,023 ratings306 reviews
  1. 5 stars78% (793)
  2. 4 stars9% (93)
  3. 3 stars3% (35)
  4. 2 stars3% (26)
  5. 1 star7% (76)

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Showing 41-50 of 306 reviews
Jul 17, 2020
Mr Wick
5 out of 5 stars review

Verified Purchase

Look no further for the perfect soap/dispenser

Need a reliable soap after a dirty day. This is the only one I’ll use. Be it a virus concern or you just want to clean up before entering your sanctuary. The dispenser and the soap is perfect with a nice fresh fragrance as well.

Helpful?4DOCHLT0OJRR7874216056
reply from Supplier Response

Thank you for reaching out to us Mr. Wick! This is great to hear!

Dec 8, 2024
MARIO2SEE
2 out of 5 stars review

GOT SOAP- NOPE

The soap itself is good, but the delivery could be better. I installed four of these units in my restrooms, and every time I need to buy replacement soaps for the product through Sam's Club.com, they are out of stock. So, now we have four units without soap, which makes me very angry.

Helpful?4DOCHLT0OJRR7874216056
Jan 30, 2024
sabram
3 out of 5 stars review

Verified Purchase

Good Soap, but package leaks

I've used this soap before and been happy with it. However, in this order, the plastic bag that contains the soap has a slow leak and the soap drips out of the dispenser onto my countertop. I have to keep a small bowl below the dispenser to catch the drips. Hopefully, the second bag of soap in the package won't leak.

Helpful?4DOCHLT0OJRR7874216056
Apr 9, 2018
Dank
2 out of 5 stars review

Does the job, but smells horrible

The soap works well. It foams up out of the dispenser and I can wash my hands with it. The thing I was not prepared for was the smell of the soap. I'm used to my hands smelling good after I wash them; with this soap, they smell worse. I'm contemplating injecting some almond extract into the soap, but I'm not sure that would be enough. I don't know how much longer I can go on with my hands smelling like spent hydraulic fluid. If I can't find a better soap that fits into the dispenser, I will have to return this item.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Dank, sorry you are not happy with your experience. Please contact our Customer Service team at 866.999.7484 and provide your contact information. We'd like to discuss your comments in more detail. Thank you.

Oct 30, 2019
OfficeMgr
3 out of 5 stars review

Office Manager

We have 16 dispensers in our office. I used to fight to fit full bags in but they eventually closed. Looks like the label has changed a bit. The last refill with the old label just start running out of the bag all over the wall and floor. The bag with the new labels DO NOT FIT the dispensers. First time using the new labeled bags I cut a slit in the top of the bag and emptied some product which is wasting money. The second time I tried, I cut a slit as close to the top corner as possible. This allowed the bubbles and air to escape but no soap was lost. EcoLab and Members Mark should review the packaging, maybe more flexible bags, less air, less product??? Soap cleans well but it should be a simple process to refill a dispenser that has specifically coordinated product.

Helpful?4DOCHLT0OJRR7874216056
Jan 17, 2020
Mike Y
1 out of 5 stars review

New formula is terrible

I've used this product for many years and have been very happy with it. However, the new formula does not smell the same and does not foam like the previous version. This is a very thin soap that immediately dissipates before you hit the water. Please change this back and let us know if/ when you do. Otherwise I've got a dispenser permanently mounted that takes a proprietary refill that I'll no longer care to use.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Mike Y, we are sorry to hear about your recent experience and appreciate your feedback. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you. Thanks Mike.

Apr 17, 2020
Anonymous
5 out of 5 stars review

I used this to refill Equate Foaming Soap bottles

I just noticed a review from PeVe below. I also could not find the Equate Foaming Hand Wash Refill... and the Dial Foaming Hand Wash is backordered as well. Since this was instock at my local store I decided to purchase and snip a very small corner to refill my soap pumps. It works and has a similar light scent. Two bags for this price is a great deal. If I wasn't renting, I would consider getting the actual soap mount.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Great information Taiwan thanks!

Apr 24, 2019
Christy
1 out of 5 stars review

Product no longer fits in the soap dispenser.

After using this product in our daycare for YEARS, we are now returning our recent order and looking for a different option. The refills DO NOT FIT INTO THE dispenser. If you manage to get it in the dispenser, it leaks out and makes a HUGE mess. DO NOT BUY THIS. RUN.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Christy, we apologize for your inconvenience and appreciate your feedback. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Sep 5, 2020
Greg
1 out of 5 stars review

Don’t sell the dispenser if you don’t have soap

I bought 10 of these and then replaced my old ones and sent my staff to go get the soap as I was installing them, to find out you don’t have any soap to purchase. Makes great since to sell the dispenser but not the soap and there are not any other brands that will work in them either. What a way to waste your customers money

Helpful?4DOCHLT0OJRR7874216056
reply from Supplier Response

Greg, we are sorry to hear about your recent experience and appreciate your feedback. The Foaming Antibacterial Hand Soap refills are still sold at Sam's Club and at Samsclub.com, but due to the demand from the Pandemic it has been a challenge keeping up with the demand. <br />Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Mar 21, 2023
ronda
5 out of 5 stars review

Verified Purchase

It is worth buying

Smells good and cleans hands great.

Helpful?4DOCHLT0OJRR7874216056