Used to love using these paper towels. Sam's recently changed them to smaller size and waaaay cheaper quality! So now, we paid a "super premium" price for "super cheap" paper towels! Sam's definitely needs to rename them to something more appropriate, they are misnamed now. Nothing premium about them, aside from the price. Won't be buying or recommending them anymore.

I have used this product for years. It is good quality, strong and absorbent. I am disppointed that the last two times I have purchased this, the sheets are now full size. I loved the half-sheet option. A full sheet is wasteful for us. I will no longer purchase this product.

I never used to have strong feelings about paper towels until I met Sam's Club paper towels a couple of years ago. I LOVED them and knew I'd never want another paper towel. Now the product quality seems to have changed, and these towels aren't anything special, especially for the price. Bring back the older, better version.

What happened Sam's Club to your paper towels? I used to love the 6" size when only needing a small amount of a paper towel. Now the sheets are a full 12" perforated size? That is so very wasteful, and perhaps only created to increase customer use of your product? I am not a happy camper about this, and when compared to a more expensive brand like Bounty, that still has a 6" perforation in their paper towels, the more "expensive" brand has now become cheaper than the Sam's Club brand! Not a very smart move. Please change these back asap to the 6" sized sheets!!!

We have purchased this product for a long time. We have noticed that they aren't holding up as well as they used to. We don't really need larger rolls, we need quality rolls. The select a size is nice, but when compared to quality and price, might have to find a better value.

These used to be our go to paper towels. They used to be just as good as the name brand. Unfortunately, they quality has changed within the last month and you get less for the same price. The paper towels are thin, and we always end up pulling off 2 whole paper towels when we use the very first one on the roll. BRING BACK THE OLD FORMULA PLEASE. We are going to start buying the name brand again, because the quality on these has become poor.

These used to be the BEST paper towels with great quality and absorption! Not anymore, so I will no longer be purchasing sams club brand. Why change something that's not broke? I have a feeling you will lose a lot of customers over this, all to save money on your end at our expense....

I've bought these paper towels for years. Recently, the quality have been diminished. Previously they were comparable to Bounty and now they are a bargain brand. Not at all the quality that they were last year. If you're looking for a bargain brand, this is the item. If you want quality, not so much.

These used to be a great value; good quality and quantity for a great price, but no longer. The only thing that hasn't changed is the price. Be that as it may, taking into consideration the reduction in quality and quantity it's just like paying more for less. Do they think we don't notice these things? As much as I hate to say it, after doing a bit of research these paper towels are still a better value than the competition. Personally I'd rather pay more for the same quantity and quality than pay the same for less.

These use to be some of the best paper towels; I recommended these to friends all the time. We just purchased some last week and they have changed. The package says they are more softer but personally I don't need paper towels to be softer. I would like the paper towel to be thicker and sturdy so it can get up more without having to use the whole roll. We have a daycare where plenty of spills happens quite often. These paper towels used be sufficient but now you have to use 3x as many to do a job for what we were using 1 paper towel for. This means we will go through the paper towels faster than before and that means spending more money. I'm disappointed in this changed; I will be looking for another brand of paper towel to buy.