Hi MEG, We are sorry to hear about your experience with the Member’s Mark Acid-Pep Acid Reducer Tablets, 20 mg Famotidine, 100 ct./pk., 2 pk.. We take customer service concerns very seriously and are committed to providing our customers with high quality products. We strongly encourage you to contact our Call Center Team at 1-800-864-9719 or via email by going to www.perrigo.com/contact-us and reference case number 1973433. We look forward to addressing your concerns and hearing from you!