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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size and Count for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,200 ratings2,547 reviews
  1. 5 stars81% (5,016)
  2. 4 stars8% (516)
  3. 3 stars3% (201)
  4. 2 stars2% (115)
  5. 1 star6% (352)

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Showing 81-90 of 2,547 reviews
May 1, 2023
Reviewer name: Macnlu1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Non-slip hot or cold cups

We buy these cups for my father-in-law because they have a textured exterior making them non-slip and easier for him to hold. He uses them for his hot coffee or cold soda.

Helpful?16YR4Q7HH59L7873198920
Dec 25, 2024
Reviewer name: No lids
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No lids with cups

No lids included, lids were not even on the display. I have never bought cups that the lids weren’t included. We live an hour away, not a happy surprise.

Helpful?16YR4Q7HH59L7873198920
reply from Dixie

Hello, this is the customer response team with Georgia-Pacific. The lids are sold separate. Lids for the 12 oz, 16 oz and 20 oz Dixie Perfectouch cups are the Dixie Sip-Through Dome Hot Cup Lids, Black 12-20 oz., 500 ct. - By Dixie, Item # 990333049 - Model # 9542DSBL500. Thank you.

Sep 17, 2019
Reviewer name: orl1ddh
1 out of 5 stars
1 out of 5 stars review

Size changed

I also have a problem with the change in size of the 20 ounce cups. I now have hundreds of lids that will not fit the new size. The new ones are slightly taller and skinnier but they both say 20 ounces.

Helpful?16YR4Q7HH59L7873198920
Mar 30, 2026
Reviewer name: Bob4004
1 out of 5 stars
1 out of 5 stars review

Quality Control

Recently after Purchasing a pack of Cups-To-Go the bottom of some of the cups were not sealed properly and they leaked. Some of the cups had additional cup material on the bottom underneath. This happen two weeks later when we purchase them again.

Review from dixie.com
Helpful?16YR4Q7HH59L7873198920
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4784190

Jan 15, 2023
Reviewer name: Dr Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Protects your hand!!

So grateful you stock these cups in this size. Very hard to find, but you always come through. They keep the drink hit it cold but protect your hand. Great cups!

Helpful?16YR4Q7HH59L7873198920
Oct 24, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

CUPS WITH NO LIDS!!! WHY!!!

I LIKED THE CUPS. HOWEVER, THERE WERE NO LIDS. I SENT SEVERAL MESSAGES AND DIDN'T RECEIVE ANY ANSWERS. I AM AN AIRBNB HOST AND USE THESE CUPS (WITH LIDS) FOR MY GUESTS. NOW I HAVE ALL OF THESE CUPS AND NO LIDS!! GALE

Helpful?16YR4Q7HH59L7873198920
Jan 10, 2024
Reviewer name: Regular customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Long time customer

I ordered 12 ounce cups and you substituted 8 ounce cups in place of my order. You sent me a two year supply of the wrong size and charged me over $50.00 for them. I am giving serious thought to dropping our membership because of this issue.

Helpful?16YR4Q7HH59L7873198920
Jan 24, 2026
Reviewer name: Steven
1 out of 5 stars
1 out of 5 stars review

Leaky cups, cracking lids

We have always loved these cups, but we bought some recently and the cups one out of four leak at the bottom and one out of four tops crack on the edge. I don’t know what’s going on with Dixie, but their quality sure has went down.

Helpful?16YR4Q7HH59L7873198920
reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4701268. Thank you.

Feb 19, 2026
Reviewer name: Customer10
1 out of 5 stars
1 out of 5 stars review

Disappointed

I buy these often for my morning commute, unfortunately for 3 days in a row now my cup has done this at the seam of it and starts dripping coffee at the bottom. The cup becomes weak in certain areas and makes it hard to hold.

Review from dixie.com
Helpful?16YR4Q7HH59L7873198920
reply from Consumer Engagement

We are sorry to hear about your experience with our Dixie Cup product! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4729834.

Oct 16, 2023
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value helps control cost.

This a great size, 8oz, when serving to a large gathering. Coffee gets cold before consumed in a larger cup. People will take 8, 10 12 or what ever size you make available. Control your cost by controlling the size of the cup.

Helpful?16YR4Q7HH59L7873198920