Hello, this is Georgia-Pacific’s Customer Response Team. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Please call us at 1-866-435-5647 so we can gather more information to assist you. Thank you.

Hello, this is the customer response team with Georgia-Pacific. The lids are sold separate. Lids for the 12 oz, 16 oz and 20 oz Dixie Perfectouch cups are the Dixie Sip-Through Dome Hot Cup Lids, Black 12-20 oz., 500 ct. - By Dixie, Item # 990333049 - Model # 9542DSBL500. Thank you.

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4920488

Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4701268. Thank you.