Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4689521. Thank you.

Hello, this is the Customer Response Team at Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Please call us at 1-866-435-5647 so we can gather more information to assist you. Thank you.

Hello, this is the customer response team with Georgia-Pacific. The lids are sold separate. Lids for the 12 oz, 16 oz and 20 oz Dixie Perfectouch cups are the Dixie Sip-Through Dome Hot Cup Lids, Black 12-20 oz., 500 ct. - By Dixie, Item # 990333049 - Model # 9542DSBL500. Thank you.