Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4770249. For information on the compatible lids, please click the link - ***Shop the compatible Dixie Lids HERE***. https://www.samsclub.com/browse/lids-straws-sleeves/15800127?rootDimension=Product%20Type%3ACup%20LidspipsymbBrand%3ADixie - Thank you.

Hello, this is the Customer Response Team at Georgia-Pacific. We regret to hear that your product experience did not meet your expectations. We would like to follow up with you directly to gather more information and assist you further.Please contact us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4197992. Thank you.

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4773720.