We are sorry to hear that! Our goal is to provide a durable, stylish plate to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4411832. We have also, sent an email to your email address so we can assist with this issue.

Brushy, Thank you for contacting the Georgia-Pacific Consumer Response Center. Georgia-Pacific places tremendous importance on the opinions we receive from our consumers. We appreciate your comments and they have been forwarded to our marketing personnel and management. Thank you for choosing Georgia-Pacific products. Your reference number is C-4388183 Georgia-Pacific Consumer Response Center gpcrc@gapac.com | 800-283-5547

Hello, this is Georgia-Pacific’s Customer Response Team. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Would you please call us at 1-866-435-5647 so that we could gather more information to assist you with this. Thank you.

Hello, this is the customer response team at Georgia-Pacific. The lids are sold separate. Please use this link for lid information - https://www.samsclub.com/b/lids-straws-sleeves/15800127?rootDimension=Product%20Type%3ACup%20LidspipsymbBrand%3ADixie. Thank you.