Thank you for getting in touch with us about the Olay Complete Daily Moisturizer for Sensitive Skin, and we do apologize that the moisturizer texture and consistency was not to your expectations. We have found that when a moisturizer is too heavy, it can be caused by using too much product or one that is too moisturizing for your skin type. Would suggest using a little less moisturizer and massage it gently into your skin until it has been fully absorbed. So that we can share your concerns with the rest of the Olay Team. Please contact us at 1-800-285-5170, so we can speak with you more about this.