Thank you for getting in touch about our Olay Complete Sensitive Daily Moisturizer with SPF 15. It disappoints us to hear that the product seemed thin and that your skin wasn't moisturized as well as you're used to. All of our products go through many quality checks so that they reach you in the best of conditions. What you have shared with us isn't something that we would expect but you can be sure that we are reporting this to our Quality Assurance Team. You may want to try using a richer/ thicker product like a cream or moisturizer instead of a lotion. If you're interested, you can try using or Olay Complete+ Sensitive Rich Moisturizing Cream and pairing it with an SPF product. We'd like to assist you further so please give us a call at (800) 285-5170 or email us through our Contact Us Page.

We expect our Complete Cream Moisturizer with SPF 15 for Sensitive Skin to quickly absorb into your skin to provide great benefits, so we're sorry to hear this! It may help to gently massage the cream into your skin until it's fully absorbed! Our team would like to see what we can do to help out with this, could you please give us a call at (800) 285-5170?

Thanks for taking the time to leave a review on our product! We know how busy life can get, so it means a lot that you took time to let us know how you feel. Your reaction is just what we hoped for, and we can’t wait to share your review with the rest of our team!