Skip to Main Content
Sams Club
Sams Club
Customer reviews for Olay Complete Sensitive Moisturizer, SPF 15, 6 fl. oz., 2 ct. for
Olay Complete Sensitive Moisturizer, SPF 15, 6 fl. oz., 2 ct.
4.7 out of 5 stars
stars2,505 ratings1,815 reviews
  1. 5 stars85% (2,117)
  2. 4 stars8% (193)
  3. 3 stars2% (48)
  4. 2 stars1% (24)
  5. 1 star5% (123)

Member photos

Sort by |
Showing 501-510 of 1,815 reviews
Jan 27, 2026
EMTWA87
1 out of 5 stars review

New formula is horrible

I have been using Olay complete for over 20 years, I bought a new bottle and my face is so dry the skin is flaking. I am so sad a so disappointed to see so many negative reviews. I really hope you think about your customers and switch back ASAP!

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Feb 10, 2026
tina25
1 out of 5 stars review

New formula is terrible

I've been using Olay Complete moisturizer for years and always loved how it felt. I bought a new bottle and was disappointed that it had changed. It smells like sunscreen, doesn't go on as smooth, and burns my eyes if I get too close.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Mar 12, 2026
ktm2929
1 out of 5 stars review

Not the same

I have been using the same olay complete 15 spf twice a day every day for over ten years and now the new formula makes my eyes burn and it feels like there is a layer of filmy oil on my face. won't be re-purchasing

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 17, 2026
May
1 out of 5 stars review

Changed Formula

Why would y’all change the formula. The color is completely different. It doesn’t feel as moisturizing. And there’s a terrivle smell from it. Change it back, please because this new formula is so much worse.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 27, 2026
Sad
1 out of 5 stars review

Sad

I've loved this product for over 20 years. Sadly, I can't use the new formula. It's very thick, feels greasy like sunblock, and worst of all BURNS my eyes badly. I never thought I'd be shopping for a new moisturizer, but here we are.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 18, 2026
T
1 out of 5 stars review

New formula is terrible

I don’t know what you’ve done, but the new formula (now white and a thinner consistency) gave me hives. I’m obviously throwing the rest of the bottle away and will not use your products..

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 29, 2026
LZ
1 out of 5 stars review

New formal is absolutely awful

I have been using this product since I was in middle school, over 25 yrs ago. I am shocked Olay changed the formula. It was a cult classic. My skin burned after just minutes and I had to wash it immediately. PLEASE bring back the old formula.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Mar 3, 2026
dwin
1 out of 5 stars review

not a fan

I have been using this product for over 40 years. I have tried other lotions and this was always the best. Sadly they have changed the formula and I agree with others it sits on your skin and is very drying. I will need to find a new moisturizer.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 22, 2026
Sunny
1 out of 5 stars review

Bring back the old formula

I used to use this product all the time but the new formula makes it thinner, greasy like sunscreen (unlike moisturizer) and has a fragrance compared to the previous version. The previous formula was much better. Please bring back the old formula.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Mar 1, 2026
Formerlifelongcustomer
1 out of 5 stars review

Horrible new formula

I have used this lotion daily for 28 years, and the new formula is awful. It breaks my face out, it smells bad, it's too thick, and its oily & creeps into my eyes & burns. I'm so upset that the original formula is gone. I will never purchase again.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088