Thank you for taking the time to reach out. I am sorry that you did not receive all you items. Please know our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and I'm sharing your experience with our Quality Assurance Team. I would reach out to your local store to correct the issue.

Thank you for sharing this information. We’re very sorry that you are having that reaction. . That is not the experience we want you to have while using our products. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. A case has been made about this issue 18423303. I&#39;m also sharing the details you provided with both my Safety Team and the rest of my Olay Team.<br /><br />Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the product. We may re-contact you to request further information. Also, please keep the product in the event we may need to retrieve it. <br /><br />If consumer asks how long they have to keep the product – explain that it would be ideal if they could keep it for at least 2 weeks