Customer reviews for Philips Sonicare 6100 ProtectiveClean Rechargeable Toothbrush, White, 2 pk.

Customer reviews for Philips Sonicare 6100 ProtectiveClean Rechargeable Toothbrush, White, 2 pk. for

Philips Sonicare 6100 ProtectiveClean Rechargeable Toothbrush, White, 2 pk.

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4.4 out of 5 stars

stars527 ratings484 reviews

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Showing 271-280 of 474 reviews

Mar 4, 2026

philips-sucks

1 out of 5 stars review

no great features, just waste of money

I bought this model during the Black Friday sale last year and it has suddenly started making loud rattling noise with irregular buzzing. It hasn't even reached warranty time and it's already malfunction. Really disappointed by Philips.

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Mar 21, 2022

Oni K

2 out of 5 stars review

Great cleaning, but broken after a year.

Provides great cleaning. Unfortunately, after a year and a half, the metal part that goes inside the brush wobbles now and it's getting worse, eventually will fail. Definitely get a protection plan with it, it's a must!!!

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Nov 12, 2020

Amanda

5 out of 5 stars review

Amazing

We've been through our fair share of sonicare brushes and I was glad to see Sams club had a 2 pack. Both work as expected and our checkups are still as great as they were with the diamond we had before! Excellent price and excellent clean!

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Sep 14, 2020

Suzita

2 out of 5 stars review

Good features, but stopped working in 1 year.

It stopped working in one year. I thought my warranty was only for one year, so I bought a replacement. This will be my third Philips electric toothbrush. If it breaks within a year like the other two, I will switch brands. I do like the features.

Review from philips.com

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reply from Philips Consumer Care

Hi there, We are sorry to hear you are experiencing this inconvenience with your Sonicare. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Jun 2, 2023

DrRumack

1 out of 5 stars review

screw comes loose like all the other models

junk, screw comes loose and makes it worthless and noisy. if you get it as a gift make sure you ask for the receipt so you can have it because you will need it for the warranty otherwise they won't do anything to fix it.

Review from philips.com

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reply from Philips consumer care

Hello there, Thank you for your feedback. We are sorry to hear about your experience with the Philips Sonicare ProtectiveClean 6100. In order to assist with your concern, we would request please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Kind regards, Philips Consumer Care

Jun 25, 2021

buy the cheaper one

1 out of 5 stars review

disappointed

I bought these a couple of years ago and out of nowhere they stopped working. Nothing out of the ordinary was done to it and one day it stopped. Nothing could fix it.

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Oct 3, 2021

jennamnm

3 out of 5 stars review

brushes not well made

[This review was collected as part of a promotion.] the new charger is so small and light it falls over, it only goes 2 1/2 minutes rather than the 3 my old one did and the brush keeps losing clumps of bristles

Review from philips.com

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reply from Philips Consumer Care

Hello, Thank you for taking time and leaving this review. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Jun 21, 2023

Weese

1 out of 5 stars review

I had a Philips toothbrush for years and loved it

I had a Philips for years but unfortunately it needed replacement . So naturally I bought another Philips. It didn't last. At first it started disintegrating around the on/off plate. Finally ithe whole plate fell apart.

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Sep 15, 2021

Run81

2 out of 5 stars review

The product has great features, but didn't last!

This toothbrush lasted approximately 2.5 years and the mount that holds the toothbrush on broke off. I rinsed and dried it after each use. I stored it in the plastic case it came with. I'm really disappointed. I loved the toothbrush.

Review from philips.com

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reply from Philips Consumer Care

Hi there, Thank you for getting in touch and for sharing your comments with us all. We are glad to hear that you have been using our toothbrush for over 2 years. Our Sonicare smart devices have become an important product to improve our lives. However, we are sorry to hear that you can no longer use it due to the incident, even after all your care with this device. We would like to know if you have contacted our customer service to investigate together. Please, feel free to reach out to us via social media for a closer look at it or if you have any other questions. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

Jun 6, 2022

suzywantsabiggerbasket

3 out of 5 stars review

I love the toothbrush

[This review was collected as part of a promotion.] I love the toothbrush, however I had to purchase a new one because the one I had (which was under warranty) stopped working and the warranty process was a hassle

Review from philips.com

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reply from Philips Consumer Care

Hi there, Thanks for leaving us a review here. We're happy to hear you've had an overall positive experience with our Sonicare toothbrush. However, it's unfortunate that you had to replace after the first one started to act up. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care