Hi there, Thank you for sharing your feedback with us. We are sorry to hear that you have experienced issues with your Philips Oneblade. We would request you to please elaborate a bit more on your concern via social media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Kind regards, Philips Consumer Care

Hi, Thanks for reaching out to us regarding your new Philips OneBlade. We are sorry to hear that you are disappointed that the OneBlade is not providing you with the preferred clean shave. It has been designed for facial styling and body grooming, so it can trim, edge and shave any length of hair, to create a clean look, while also leaving your skin feeling comfortable. It has not therefore been designed to shave as closely as a shaver. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care