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Member ratings & reviews for
LG 2018 Magic Remote Control - Model AN MR18BA
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Showing 71-80 of 141 reviews
Sep 19, 2023
LANShark43
4 out of 5 stars review

Love the "mouse" pointer feature!

[This review was collected as part of a promotion.] Overall, I love this remote. I have three LG TV with the Magic Remote and bought the other two, in part, because of this remote. The mouse functionality makes putting in passwords and doing searches SO easy. I took one point off of my rating for the following reasons: 1) Limited function of the color (red, green, yellow, blue) buttons. They are completely underused (useless, actually) and could have been so helpful if they were fully programable. 2) Alexa integration is haphazard and limited. I've never really gotten it to work to my satisfaction. 3) This remote needs a decimal point on the number panel for use with OTA subchannels. 4) The microphone feature does not work.

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
Jan 16, 2019
Davv
3 out of 5 stars review

You need to be a tech geek to operate.

[This review was collected as part of a promotion.] We bought a new LG TV about 6 weeks ago. The TV is a very good set and we are well pleased, the remote however is not good. LG has added too much "Gee Whis" to the unit and is awkward to use. For example there is no"info" button, and they say to use the "guide" button. Wow, now it starts to get complex.

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
Oct 20, 2021
CarrieS
2 out of 5 stars review

too intuitive??

I bought 55" OLED tv with the magic remote. The tv is great. The remote is terrible. It's too intuitive? I want the old fashioned remote where you can easily pause, FF, rewind, etc. Is there an easier, simpler remote compatible for this tv?? Fingers crossed.

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

May 2, 2019
chucknew
4 out of 5 stars review

Works well

My issue is that I need a replacement remote and it's not listed on the LG site parts/accessories store site, and Encompass can't find it either (AN-MR18BA). This model does show on the LG site under TVs/Accessories/remotes, but you can't order it. It directs you to an on-line retailer in Florida (Jetson) who doesn't stock, and would have to order it through Encompass. So I appear to be stuck without a remote for a 2018 TV I've had less than 6 months.

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
Aug 19, 2018
Lesliesr59
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] This remote makes watching tv more entertaining giving owners to get more out of their tv.

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
Jul 4, 2020
Randad
1 out of 5 stars review

This remote sucks and the series 8 4K UHD is not f

The 8 series 4K UHD and IQ smart remote suck. Don't waste your money or you'll definitely be wasting your time; reprogramming and researching fixes.

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
reply from LGE Social Media

We are sorry to hear that your unit is not working properly. Understandably this is frustrating. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide any missing parts. Thank you. ^Daphane

Sep 20, 2023
DON F
1 out of 5 stars review

LG DOES NOT STAND BEHIND THEIR PRODUCTS

DON'T BUY LG TELEVISIONS!!! The remote starting acting up about 9 months after I bought it. It was not mistreated at all and we still cannot figure out what is wrong with it after an exhaustive investigation which included time trouble shooting with LG over the phone. Of course we waited until just days past the 1 year from purchase date to call them and they completely refused any warranty help.

Review from lg.com/ca
Helpful?1LO7EW5H8IQ071919261759
Mar 15, 2019
MustangJim1
3 out of 5 stars review

Great idea but falls short

[This review was collected as part of a promotion.] You can tell this remote was designed by engineers and not users who watch TV via a Cable/Sat box. Magic Remote is a great idea but.... HOW do you not have a dedicated DVR, exit, fast forward and rewind buttons? The most used buttons on a remote. Instead we have a dedicated LIVE ZOOM button which you might use twice in 10 years and 4 colored buttons that do nothing and can't be programmed. Come on LG put some ergonomic thought into the Magic Remote. Did you not get the memo that 80% of shows are now watched on DVR or streaming? In the least there should also be an onscreen app to Program or Reprogram the buttons of the Magic Remote. Terrible thought, engineering and execution went into this product that could be FANTASTIC. On the Plus side navigating thru WEBOS is a breeze with the Magic Remote and works like a PC Mouse. Magic Remote is quick, responsive, just too bad the most common buttons used on a remote were replaced with non functioning buttons.

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
Mar 15, 2019
Magicremote
1 out of 5 stars review

Separate purchase is necessary.

[This review was collected as part of a promotion.] I bought LG 55UK6500AUA "AI ThinQ" TV today, but I found there's no Microphone button on Remote control and a regular Remote Control has been included instead of Magic Remote. That is, TV supports Google Assistant but Remote Control doesn't. "Magic Remote sold separately."

Review from lg.com
Helpful?1LO7EW5H8IQ071919261759
reply from Social Media

We appreciate your feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ

Feb 27, 2019
Bunty
5 out of 5 stars review

Magic Remote

I love the pointer which works somewhat like a computer's mouse, this gives you a lot more control when maneuvering through menus than a regular remote. I also love the fact that you can use voice commands, I still believe I haven't fully explored the capabilities of this device

Review from walmart.com
Helpful?1LO7EW5H8IQ071919261759