Hello, Shawndell. We appreciate you sharing your review and are sorry to hear about the condition of our Original Ranch. We truly want to learn more about what happened and make this right for you. To start, please give us a call at 877-853-7262 and have reference number 201228-000712 handy to provide. We hope to talk with you soon. Ashlee from The Hidden Valley Team

Oh no! We’re sorry to hear our bottles of Original Ranch were smashed, and that’s definitely not how we want them to arrive. Please call us at 877-853-7262 and keep up with #251010-000158 so we can help. Talk soon. Jeffery from The Hidden Valley Team

Hi there. Thank you for giving us feedback. We're sorry to hear that you didn't love our Hidden Valley Original Ranch Salad Dressing. We think your next bottle should work great and want to make things right here. Please give us a ring at 877-853-7262 and mention this reference number: 190917-000110. We hope to hear from you soon. Kim from the Hidden Valley team