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Customer reviews for Swiss Miss Milk Chocolate Hot Cocoa Mix, 50 ct. for
Swiss Miss Milk Chocolate Hot Cocoa Mix, 50 ct.
4.9 out of 5 stars
stars
10.6K ratings5,604 reviews
  1. 5 stars91% (9,721)
  2. 4 stars7% (724)
  3. 3 stars1% (137)
  4. 2 stars0% (48)
  5. 1 star1% (67)

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Showing 641-650 of 5,604 reviews
Jan 14, 2026
Tyneal8491
5 out of 5 stars
5 out of 5 stars review

Rich and Creamy

[This review was collected as part of a promotion.] I buy this product every 2 weeks- a month mostly for my kids, but I enjoy having a cup every now and then. I like to use half milk and half water for a richer flavor and more velvet texture. Recently, I've added a pack to brownie batter and it was delicious! This product is sure to warm your belly and keep you happy and comforted!

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Feb 9, 2026
Mary1960
5 out of 5 stars
5 out of 5 stars review

Milk chocolate best seller here

[This review was collected as part of a promotion.] We have it everyday at our Assisted Living facility and our residents like taking a cup and sitting by the fireplace chatting with their friends. I grab a cup as I'm leaving work and its so tasty and comforting on the way home from a busy but loving day.

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Feb 4, 2026
Marsbar
3 out of 5 stars
3 out of 5 stars review

Hopeful

[This review was collected as part of a promotion.] When I was a child, I loved drinking your hot cocoa. Swiss Miss was the best brand out there. However, as I've aged (now 53), your recipe has changed over the years. Sadly, I can no longer enjoy that smooth, creamy, velvety, warm chocolate on a cold day anymore. I'm deathly alergic to coconut and your products now contain that ingredient. I am hopeful one day, the Swiss Miss company will go back to not using coconut or palm in their ingredients. Maybe then, one day, I can once again drink my beloved Swiss Miss Hot Chocolate again.

Review from swissmiss
Helpful?3BT3CKJRX112709204765
reply from Customer Care

Hi. Thanks for being a loyal fan all these years and for reaching out to us with your feedback. We're sorry you were disappointed with our Swiss Miss Hot Cocoa Mix Milk Chocolate Envelopes product. We'll make sure your feedback is shared with our team. Thanks again for reaching out to us.

Feb 23, 2026
Crospo88
4 out of 5 stars
4 out of 5 stars review

Easy and delicious

[This review was collected as part of a promotion.] Swiss Miss has been a product that I trust for many years and besides the intended use just with hot water I also use milk and heat in the microwave. As another alternative I mix it into my coffee to make my own Mocha at home. Try your version of Swiss Miss.

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Feb 7, 2026
Mrs.S
5 out of 5 stars
5 out of 5 stars review

Rich and creamy

[This review was collected as part of a promotion.] I buy this often. Budget friendly. It's smooth, rich tasting and creamy. Great for my grandson on a cold day with a dollop of whipped cream, perfect for girls night with a splash of chocolate raspberry vodka, with whipped topping with a drizzle of syrup, chocolate shavings and a fresh raspberry on top!

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Jan 5, 2026
Kaykay
5 out of 5 stars
5 out of 5 stars review

All time favorite

[This review was collected as part of a promotion.] Swiss Miss Hot Chocolate is a cozy, classic treat that instantly brings warmth and comfort. The rich, chocolatey flavor is smooth and sweet without being too strong — perfect for chilly mornings or relaxing evenings. It mixes easily with hot milk (or water if you're in a hurry!) and creates a creamy, indulgent drink every time. Whether you're enjoying it with marshmallows or sipping it plain, Swiss Miss makes a delicious cup of hot chocolate that feels like a hug in a mug. Definitely a go-to for chocolate lovers

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Feb 5, 2026
Betsy1
5 out of 5 stars
5 out of 5 stars review

Comfort in a cup

[This review was collected as part of a promotion.] My friends and I had a adult beverage at a wonderful Irish restaurant. The main ingredient was Swiss Miss. We all slept so sweetly that night. A few weeks later I had major surgery and the only beverage that was soothing and comforting was Swiss Miss prepared by my granddaughter. The ease of preparation for such a comforting soothing drink is a blessing. I am in process of trying all flavors and adding whipped cream and other extras. Thank goodness I have rediscovered the warmth of childhood.

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Dec 26, 2023
Calpasture
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dissatisfied Delivery Problem Resolution

Very dissatisfied in the way my order with a delivery problem was handled. The carrier advised no such address or some such. Address was correct. When trying to rectify this, the only option given to me was that the order would be canceled and a refund issued. I stated I didn't want it canceled, I wanted the product thinking that Sam's would investigate and resolve. I was advised that I could place another order, however, I had no reason to believe a second order would result in a different outcome and, hence, would be a total waste of my time. Order was placed online due to it not being available in the store as it once was. I love Sam's and shop there regularly, but the service provided in handling this online purchase was very disappointing.

Helpful?3BT3CKJRX112709204765
Jan 22, 2026
The Swiss Miss Lover
5 out of 5 stars
5 out of 5 stars review

Swiss Miss Milk Chocolate Lover

[This review was collected as part of a promotion.] Swiss Miss Milk Chocolate is the perfect way to begin the day! It is 99.9 percent caffeine free. You can make it with milk or water, which ever you choose, you will not be disappointed. The next thing you know, you might want to END your day with another cup!

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Feb 10, 2026
KarenW0620
5 out of 5 stars
5 out of 5 stars review

Nostalgia Hot Cocoa

[This review was collected as part of a promotion.] My family served this ever since I can remember, likely because it came out in 1961, the year I was born! It's so chocolatey and comforting, I'd never go a winter without it! I even add it to my coffee sometimes to make it extra special.

Review from swissmiss
Helpful?3BT3CKJRX112709204765