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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 631-640 of 1,523 reviews
Sep 7, 2020
Reviewer name: taximom212
2 out of 5 stars
2 out of 5 stars review

Jury's still out

This topper has been airing out for 2 days now..we had to put it in the garage because it has such a strong odor. It was permeating the entire house and we both had headaches. I've never had a topper smell this strong of chemical (off-gassing?) We definitely can't use it yet...I'm cautiously optimistic. Otherwise, I guess it'll go back to Sam's. If we can get the smell down, I will revise my rating.

Helpful?6SMVA7JYIA4N61701440068
reply from Supplier Response

Hello, we are sorry that you are experiencing issues with your Serta 4" Pillow-Top and Memory Foam Mattress Topper. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Aug 6, 2018
Reviewer name: Lstarkey68
3 out of 5 stars
3 out of 5 stars review

Too hot!

We bought this May 28th. It is super comfortable for both my husband and I but simply way too hot for me. I'm having an awful time sleeping at night. What are the rules for returning? Would I be able to return this? Is there something comparable but with a cooling effect?

Helpful?6SMVA7JYIA4N61701440068
Aug 9, 2023
Reviewer name: Tracyh
4 out of 5 stars
4 out of 5 stars review

Nice Mattress Topper

I bought this a month ago and took a week for me to get use to it. Due to the puffyness and softness it is not as easy to move around on as a regular mattress . Feels like your sinking into it. Takes me about 10-15 minsutes to get comfortable however, I sleep all night and fell rested when I wake up. I have not done that in years. Love that it has a washable cover as well. Definitely worth the money.

Helpful?6SMVA7JYIA4N61701440068
May 23, 2018
Reviewer name: Dr2Be
2 out of 5 stars
2 out of 5 stars review

Super Soft but BEWARE it gets HOT!

I purchased this product because my pillow top mattress was getting a little worn. The softness is unbelievable however it retains all body heat. Midway through the night I wide awake because I’m just too hot. I’ve tried turning down the a/c af night but this topper is still hot. I wish I can return it but I don’t have the receipt.

Helpful?6SMVA7JYIA4N61701440068
Jan 29, 2021
Reviewer name: cam
5 out of 5 stars
5 out of 5 stars review

Great Purchase and Well Worth it

I don’t normally ever review stuff however I decided to review this because of how hesitant I was to buy it since it cost so much money. I can tell you that the money for this is 100% worth it. My bed feels brand new and I sleep so much better. It’s soft but not to daft it’s just right

Helpful?6SMVA7JYIA4N61701440068
Oct 24, 2022
Reviewer name: Bisonmom6
2 out of 5 stars
2 out of 5 stars review

Cooling?? Not even close!

I was reluctant to purchase this because I am am a naturally cold sleeper and was afraid I would get even colder. My husband, however, is a warm sleeper so I was willing to try it out. I woke up sweating like a hooker in church. My husband couldn't make it through the night and ended up in his recliner. Makes for a long work day. Returning ASAP.

Helpful?6SMVA7JYIA4N61701440068
Oct 17, 2022
Reviewer name: Debbiee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice

Soft soft soft!

Helpful?6SMVA7JYIA4N61701440068
May 23, 2022
Reviewer name: Nick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great topper

So soft

Helpful?6SMVA7JYIA4N61701440068
Apr 13, 2021
Reviewer name: Aletta
5 out of 5 stars
5 out of 5 stars review

As described

The queen size fits perfectly. It was not difficult to get the zipper cover on it and zipped. It was not difficult to get used to it. It was comfortable from the first time I got in bed. I did let the topper air out for several days before putting on my bed.

Helpful?6SMVA7JYIA4N61701440068
Jan 1, 2021
Reviewer name: CraigOhio
3 out of 5 stars
3 out of 5 stars review

Disappointed

This is super comfortable and I am sleeping much better on this new topper. However, it slips down every single night. My sheets come off of my bed along with the mattress cover. I am disappointed in this as it states "non slip". Planning to return if still in the return window.

Helpful?6SMVA7JYIA4N61701440068
reply from Serta Team

Hello, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!