Not what we expected, but in a good way. I’ve traditionally needed a stiff mattress for my beds and was reluctant to put this on our bed, but I was looking for something that would help my wife’s back. The first night was strange, to say the least, but it was not uncomfortable at all. Quite the contrary, I think I slept better than I had in a long time. Now after a week with it, I have to admit, we’ll never do without one again. Now to see how long it lasts, that’s yet to be seen, but so far this thing is fantastic.

I bought the pillow-top for my 9 year old son's bed which was my old full size bed. The mattress is over 20 years old and very stiff. Rather then spend hundreds of dollars for a new mattress, I thought I'd try this first and he loves. He is finally staying in his own bed rather than crawling into our more "cushy" bed.

Bought a couple of weeks ago; beautifully made; washed the quilted top & it came out beautiful. No broken stitching; no shifting of batting, etc. This was a topnotch buy & half the price of a nationally TV advertised topper. Glad I sought out Sam's first.

Yes, The memory foam did smell, but frankly not so much that it couldn't have gone on the bed straight out of the box. Left it unrolled to air out 2 nights--no odor issue at all. Easy to put on the bed, plenty of fabric to go under the mattress, and more importantly, very comfortable

Disappointed in the way this was received (in a large brown cardboard box, not packaged all together. Also, it was too soft, not a firm section of the topper as shown on the website. Prefer a firm or extra firm mattress, which is the reason we purchased this topper in the first place. This was not the fault of Sam's Club and it may have been that we ordered incorrectly from the website.

I am so disappointed that this says it has gel in it and it doesn’t. I ordered specifically for the cooling gel for the summer months and was told the 3 inch has it not the 4 inch. I cannot package up this king size topper and try to manage carrying or transporting it to the customer service desk at the store. There’s no way it even fits back in the box after it’s opened and expanded

I was given a California king mattress that was still in excellent shape. The only downside my daughter told me was that it was FIRM and she recommended I get a mattress pad. We went to our Sam's store and saw a sample of this 4 in pad and knew this was it! Since they didn't have our size in stock, we ordered it. Very happy with it! Husband now says he hates getting up in the morning because the bed feels so good!

I bought this for my 18 year old son whose mattress was only 4 years old, but he wanted something softer. This did the trick! He loves it and it was much less expensive than purchasing a new mattress for him. The only thing that disappoints me is the mattress pad/cover. I thought the topper would be contained in it to prevent it from slipping on the mattress. It's just a regular mattress pad so I took off one star.

Bought this bed topper as a Christmas gift but then also bought one for my husband and I due to the great price . It’s soft and very comfortable! Definitely would recommend this product and any other bedding -especially the deep pocket hotel sheets from Sam’s Club.

I had a fairly new memory foam mattress that I think may have been a little too firm for me. So, I purchase this topper based on things I read in the reviews, and 2 weeks in, I am getting a much more sound sleep. To me, it's like sleeping in a cloud. Because of really obnoxious snoring issues the past 40+ years, my husband and I have separate rooms. Now he wants a topper for his bed, though I doubt it will do much for his snoring. This was a way cheaper route than a whole new mattress or trying an adjustable frame (which was my next thing to try). I feel way more rested now in the morning. And I actually sleep 4 or more hours at a time without waking up.