Disappointed in the way this was received (in a large brown cardboard box, not packaged all together. Also, it was too soft, not a firm section of the topper as shown on the website. Prefer a firm or extra firm mattress, which is the reason we purchased this topper in the first place. This was not the fault of Sam's Club and it may have been that we ordered incorrectly from the website.

This product is well worth the money and will provide you with the best night sleep ever. My only issue is the chemical smell the product has and it will need to be aired out for at least a week before use. Otherwise I cannot say enough great things about this product.

Was a bit worried about some of the negative reviews but glad I purchased based on the good reviews! Our not too old Memory Foam Matress was a bit too firm and my Husband was having lower back pain every morning! This topper is pretty soft and you do sink into it which cradles your body and supports your back. NO MORE LOWER BACK PAIN! Also, we were worried after 24 hours when the memory foam was still hard and bunched up in several spots! I was sick about thinking I would have to return it but after reading the instructions we kept it on top of our spare bed for over 48 hours and it was finally fully expanded. Maybe it took longer because of the bad packaging along with the cold winter temp. The warmth of the heater helped it along well. Glad I purched it and waited it out. I did place an extra matress cover over it to keep it in place so it does not move around anymore.

I've had the Serta 4" Pillow-Top and Memory Foam Mattress Topper for over two weeks now and I love it. I rolled it out on top of my mattress and it lay flat immediately with no rolled up edges and no odor. The topper went on effortlessly. At first I thought it was going to be too soft, but after the first night I've been sleeping better than I have for months. The question now is how long will it hold up?

Ridiculously AMAZING!! Slept on it for a week and then felt too guilty not buying two more for my kids!! Lol my back pain, shoulder pain is gone!! You melt into it ! I no longer toss and turn! I’m so so glad I got it! Sams did a great job , quick delivery!

I received this as a Christmas present and just love it. We loved it so much , we got one for a family member. It does make your bed higher so if you have fury family members, it might be a little harder for them to get on. My husband is going to make us some steps. It does take some time getting use to. When you get in, you sink into a cloud and it feels sooo good . Moving takes a little effort but the comfort is so worth keeping.

I bought this mattress topper around 2 months ago. I used it on a firmer mattress but parents were visiting and they prefer a softer mattress. Unfortunately I didn’t receive until a week after they left. I don’t know what happened but took nearly a month to arrive. The product itself has been great.

We rented a motorhome for a two week vacation and got this to use just for the two weeks and it was worth every penny. The motorhome only had a very firm pad covered with vinyl. This on top of that was fantastic, the cover that comes with it was very nice and made the bed cool to sleep on, on the hot nights. But the cold night we were warm. There is a need to air it out for two weeks but after that no smell at all. I did have to open the window to the room I was using to air it out. After the two week I gave it to my daughter and she loves it.

I ordered this to see if it would help with my body aches and pains and it does. It took a couple nights to get used to because it’s so cushione. My mattress is firm and this makes me feel like I’m sleeping on a cloud. I don’t turn back and forth all night like I used to because of hip and back discomfort. The foam is USA made and earth friendly materials. I would recommend it. It came in two days and I thought at first I had the wrong one because it was in a plain cardboard box. On the packaging however it said Serta. Also take your time spreading it out. It takes about a 1/2 hour to fully straighten out. Love it

I had a previous topper for years but lately my back had been aching. I thought that I might need a new mattress but bought this new topper instead. What a dream! There was nothing wrong with my mattress but with the old topper. The Serta bounces back after getting off. This was extremely helpful in saving me a huge amount of money. I am over the moon and have been telling all of my friends.