This product is always our ‘go to’. It has improved since we last bought one! We never thought it needed improving but the cloud I am sleeping on now is the softest, coolest mattress topper & memory foam combination ever!!! My husband and I love our bed again!

We have this topper on 2 beds in our house already & love them…Both were purchased in store & are fine. We just purchased one online & had it shipped to our house for a gift to give my daughter. It arrived today & looks like it’s a return just thrown in a cardboard box, not the normal serta blue box you get if you were to purchase in store. Buyer beware! I would not gift something that is packaged the way this was. So disappointed….I will be returning.

I didn't realize that this topper would completely conform to my body and envelop me. It way too cushy. I bought it to go on top of my firm mattress. Once you lay down on it trying to change positions or get out of bed is challenging. You sink to the bottom and fight to get out of bed.

The only bad part about this purchase was I had to pick it up at a different SamsClub than my usual one. But that is a problem that I can deal with to replace a topper in one day. My emergency replacement went smoothly and dealing with store associates was really easy.

I am not normally one to write reviews… but I could not wait to write this one. I have a 4 inch memory foam topper on top of my California king bed and needed a topper for another bed in the house so I broke down and purchased this one even though it was more money. OMG!!!! The pillow top makes all the difference in the world. This topper is amazing. So amazing that I am throwing out the 4” memory foam topper I have on my Cal King bed and buying this. Best night sleep ever. I want to sleep in this bed every night which does not make my hubby happy. So I will buy another for our bed. Worth every penny

We previously purchased this item, and loved it. Decided to get one for our daughter, and the item received showed up without the original packaging, and it appears to be urine stained. Customer service was horrible. Canceling our membership after this experience.

I bought this topper in hopes that I would sleep better and wake up without my joints hurting. So far it has been great at both. I am able to sleep better on my side without having to shift to my back or the other side. I felt the price was very reasonable and I didn’t notice an odor like others have complained about.

As a late 70 year old Great Grandma, with aches and pains everywhere , I couldn't get a good nights sleep on my 15 year old mattress and topper. At this time I couldn't afford a new mattress, So I wanted to give this a try. So very happy I did. I opened my package and let it expand as directed, I put the pillow top cover in the dryer and fluffed it, and with a little bit of effort by myself I put the cover on and then put the topper on my bed. I am being very honest here. I got the first 8 hr, good nights sleep, that I have had in years

I have used Serta mattress toppers for probably 15 years. They have always been wonderful and lasted many years, until now. The new gel foam toppers are not the same and do NOT provide the support that regular memory foam does. They crush down to the surface below the topper, and if you have any kind of joint ache, will not help; in fact seems to make it worse. Don't waste your money on this.

When I unwrapped my new topper, it had a tear in the foam. Serta allowed the damaged topper to be wrapped and boxed for sale. Because of the 3 hr round trip to return the topper, I will use until the tear expands to the point of trashing it. Very disappointed.