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Customer reviews for Dyson OnTrac™ Active Noise Canceling Headphones for
Dyson OnTrac™ Active Noise Canceling Headphones
4.6 out of 5 stars
stars
58 ratings58 reviews
  1. 5 stars66% (38)
  2. 4 stars33% (19)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star0% (0)

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Showing 11-20 of 58 reviews
Aug 4, 2024
Reviewer name: MaryC13
4 out of 5 stars
4 out of 5 stars review

Solid Headphones

[This review was collected as part of a promotion.] Overall, I really liked these headphones. Taking them out of the box I could immediately tell they were well made and solid. When I put them on they were actually pretty comfortable and not quite as heavy as I initially thought after seeing them. The most positive fit feature for me was that my hair never got stuck and ripped out like it does with my Beats. One of the cons with the fit would be that the headphones start to feel heavy after wearing them for a few hours. Also, for whatever reason, my ears get warm pretty quickly once I put these on. I don't know if it's the material of the pads but it's almost like wearing ear muffs after a while. For these two reasons, I would not use these headphones for working out. Maybe for a casual walk, but I feel like these are better suited for leisure use. The sound quality of these headphone I felt was great and the noise cancelling feature was excellent. The sound quality was nice and clear while listening to music and watching movies and the noise cancelling really helped to block out all the background noise. One other con of these headphones is that they are kinda bulky. They would be great to use while traveling but they would take up a bit of room in your bag (about the size of a medium to large hardcover book). Overall, this is a nice solid pair of headphones with some really great features and I really like them.

Review from Dyson
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Aug 26, 2024
Reviewer name: deecha
5 out of 5 stars
5 out of 5 stars review

OnTrac is OnSpot - Another Gem by Dyson

(This review was collected as part of a promotion.) I got my Dyson OnTrac headphone few weeks back and I am happy to confirm that this is the best on ear headphones I have experienced, hands down. The case of this headphone took my heart away. The look of the headphone is so admiring and the build quality is top notch. Dyson has proved yet again, luxury is what they target for. The ear cups are generously padded, providing comfort for long listening sessions. The headband is equally well-padded, ensuring a secure fit without causing discomfort and the neck support is awesome. The sound quality of both mic and headphones is flawless and balanced, clear, and detailed. It excels in it's noise cancellation feature. The transition between modes is seamless. The best feature I found is the battery life. It has great battery life and easily can go for 2 days. Overall it is a great buy and must recommended.

Review from Dyson
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Aug 7, 2024
Reviewer name: MegKristine
5 out of 5 stars
5 out of 5 stars review

SUPER BASS!

[This review was collected as part of a promotion.] Surprisingly SO COMFORTABLE! They look super heavy and like they'd feel like a brick on your skull but as a petite woman I can attest that they are really comfy! And hug my head and ears just right. I wear them all day working from home and my ears don't get that sore feeling I get with most other over ear headphones. As far as the sound…. ah mazingggg. I only like headphones with super bass and these beyond exceeded my expectations!l They connect so well with my Dyson app that also has an equalizer to adjust it to your liking. I the packaging and carrying cases (plural) lol is TOP TIER. Give them a shot. I guarantee you'll fall in love with them. Truly a quality product.

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Review from Dyson
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Sep 8, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great sound quality!

(This review was collected as part of a promotion.) A very good product. Battery lasts a very long time. Great sound quality and noise cancellation. A bit heavier and larger than expected but it's sturdy and built to last.

Review from Dyson
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Jul 31, 2024
Reviewer name: Corster
5 out of 5 stars
5 out of 5 stars review

The best!

[This review was collected as part of a promotion.] I had no idea how much I would love these! At 66 years old, it is my first pair and I don't know how I managed without them. Comfortable, beautiful sound quality and they are Dyson!!

Review from Dyson
Helpful?4E6Y1S9X79916004981457
Aug 3, 2024
Reviewer name: Emmm
5 out of 5 stars
5 out of 5 stars review

Surprisingly Impressive

[This review was collected as part of a promotion.] Let me start by saying, I was skeptical about Dyson going into the audio world but the OnTrac headphones are surprisingly solid. If you have issues (like I do) with being overly stimulated with sounds the noise cancelling alone is worth it. By far the best noise cancelling I've experienced so far. I didn't think I would like the controls being on the ear but turns out I prefer the audio joystick. It's not multiple buttons, it's one joystick that feels a lot like my tv remote, so the muscle memory is there. They are comfy and haven't held in any moisture like my AMP did especially during workouts. I also like that I don't sound muffled on calls with them like I have with other headphones, that was a big issue with the AMP I was using prior to the OnTrac. I really like reviewing the data on the Dyson app so I can make adjustments where needed. I like that they are customizable but would have loved the option to select my own cups and cushions as a build your own- just for sustainability purposes. Now nothing is perfect and neither are the OnTrac headphones. I had issues with them staying on my head when I lay flat on my back during specific bench workouts. I do suspect it's the same with every over the ear headphone as i experienced the same with my AMP and even Sonys before that. The only difference is with my AMPs I could prevent that by moving them forward a bit onto my forehead. With the OnTrac, even if I do that, they still tend to slip. Because I have experienced this with every over the ear headphone I've used, I'm not deterred from using them. Overall I really enjoyed these over the ear headphones and will continue to use them.

Review from Dyson
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Jul 31, 2024
Reviewer name: Mia1855
5 out of 5 stars
5 out of 5 stars review

Stylish and comfortable for all day wear!

[This review was collected as part of a promotion.] Fantastic Dyson headphones! As someone who wears headphones all day for work, I find them more breathable and comfortable than my previous Apple Max headphones. The over-ear cushions fit perfectly, and the sound quality and noise control are awesome. Plus, they look super stylish. Highly recommend them for both work and play!

Review from Dyson
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Aug 4, 2024
Reviewer name: sushiwabi
5 out of 5 stars
5 out of 5 stars review

Great sound, ANC, comfort, & style

[This review was collected as part of a promotion.] I've had the Dyson OnTrac headphones for a couple of weeks now, and I'm very impressed! They're pretty big, but they do not feel heavy to wear. They're quite comfortable. They're more eye-catching than anything I typically wear (especially with the yellow cushions mine came with), but the look is undeniably cool. (I'm sure I won't be able to resist trying out another set of caps and cushions for long.) Most importantly, the sound is excellent, and the ANC is very good. Switching ANC among its three modes is a double-tap away. I played a web video on my TV/soundbar while listening to music, and I couldn't even tell the TV was on. The Dyson app reveals three EQ options. I prefer the default "Enhanced" mode, which boosts both lows and highs a bit. There's also a "Bass Boost" mode that is mighty impressive, though not what I'm usually looking for. The relatively flat "Neutral" mode sounds fine too. I used the headset on a video call for work, and my co-workers said my voice didn't sound quite as good as with my usual setup, but I still sounded fine. (They all thought they looked cool though!) It's not a huge surprise that the mics on massive, over-the-ear headphones aren't optimized for video chat. You'd certainly be able to answer the phone just fine while wearing them though. There's a nifty little joystick on the back on the right ear that controls music playback (volume, next/previous track, etc.). I love that. Trying to remember touch gestures for those actions seems next-to-impossible, but this control is perfectly intuitive. All things considered, if you like over-the-ear headphones, the Dyson OnTrac headphones sound, feel, and look outstanding.

Review from Dyson
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Aug 4, 2024
Reviewer name: icket13
3 out of 5 stars
3 out of 5 stars review

Average Headphones

(This review was collected as part of a promotion.) ● Pros: ○ The Headphones ■ The headphones feel comfortable; ear muffs are soft for the ears and the cushion on the headphones' headband rests softly on the head. ■ The headphones is made out of good quality materials ■ The headphones have good adjustment positions to let the device fit on various head sizes. ■ Bluetooth was easy to operate and it was easy to pair once you figured out how to set up the bluetooth to our devices properly (it was difficult at first, which will be explained in the cons). ■ The headphones' buttons and functions are easy to use. ■ The headphones have a case where it can be put away easily and quickly. ○ Sound ■ The audio is heard when being played out of both speakers. ■ The volume has good adjustments and does not adjust to a very loud placement where it can hurt people's ears. ■ The MyDyson app has a system which can detect internal and external sounds, and the system can detect their volume decibels (if the sound is too loud). ■ The options for transparency on the sound quality are good. ■ The headphones have good noise cancellation and there is not much sound that can be heard when option is in use. ● Cons ○ The Headphones ■ Connecting to the bluetooth was very difficult to comprehend when first given the machine. The first time connecting to the headphones, there was no audio coming out of the headphones' speakers but still coming out of our devices' speakers. Having to connect to two options (the headphones and audio) in settings is just unnecessary and time consuming. This mechanic made it confusing on how to connect to bluetooth, which is supposed to be easy. ■ When connecting to the headphones, the Audio OnTrac does not come up as an option in the bluetooth settings sometimes, making it hard to connect to the headphones. ■ The button which controls the audio (pause, play, volume, forward, reverse), is irritating to use. Having to move the tiny knob is uncomfortable for the thumb (or whichever finger is used). ■ The mechanic of double tapping the side of the headphones is horrible. You have to double tap a specific spot to turn on the transparency options, and it is annoying having to continuously tap the side and possibly damage the ear. ○ Sound ■ The audio is not that clear when being played. It sounds like the audio is muffled.

Review from Dyson
Helpful?4E6Y1S9X79916004981457
reply from customer service

Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. Your valuable feedback will help our Dyson engineers. We would like to look further into this for you. For detailed information, please email us at askdyson@dysoncanada.ca and include ‘Dyson Review’ in the subject line for prompt attention to this matter.

Aug 6, 2024
Reviewer name: polycue
5 out of 5 stars
5 out of 5 stars review

(This review was collected as part of a promotion.) Full range clarity in a mobile sound booth. On board press and hold microphone activation for virtual assistant interactions. Would be nice to have left right balance variable adjustment.

Review from Dyson
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