We're disappointed to hear this. With the many quality tests that these sheets have gone through, this isn't the result we'd expect. Our team would like to hear more, and ask that you give us a call at (800) 526-8623.

We're so very sorry to hear about this. These dryer sheets aren't supposed to have a fragrance. However, they are very porous, and can absorb scents especially if stored next to a heavily perfumed product. We think that's what's going on, so we'd love to gather some details and help. Please call us at (800) 526-8623.

We're sorry to hear that your Free & Gentle Dryer Sheets had a definite odor to them. The scent you're smelling could be one of two things. One such explanation is that it is its natural scent. The other is that when stored closely to a strongly scented item, it can absorb the fragrance or perfume. We'd like to get to the bottom of this and hear from you about your experience. Please call us at (800) 526-8623.

We assure you, there's nothing more important to us than your comfort and safety. Our Safety Team assures us that no fragrance is added to our Bounce Free & Gentle Fabric Softener Dryer Sheets. While the high quality ingredients in the sheets may have a natural scent, they shouldn't have a smell like you've described. We hope you'll call us, at 1 (800) 526-8623, so we can help you with this. We're by our phones every day of the week, from 9 AM to 6 PM, EST. On the weekends, we're answering calls from 9 AM to 5:30 PM, EST.