Good chair

shipped quick

Great chairs

Very comfortable

Solid sturdy chairs

excellent chait

A+

We ordered 4 of these chairs on May 19th. They never arrived. The tracking told us it would arrive by May 21st. Anytime we looked at the tracking it showed they were still in their city of origin after 2 weeks. We called Sam's to ask about it and they told us there was nothing they could do. After calling back 3 times, they refunded our money and we never got our chairs. We were so excited to receive these chairs for a party we were having. It was very disappointing

Missing hardware pieces. Contacted the manufacturer only to find out I had to file a warranty claim and send pictures for three missing nuts. Customer service told me to go on line and file a claim. We are talking 3 little flat special nuts that the arms screw into! Ordered 4 of these chairs and all the parts bags were torn open. Avoid these chairs and save yourself a lot of trouble. Made by Keter Co.

The chair sits nice once you get it together--therein lies the problem. They obviously has defective hardware packaging. Mine was missing some. I went out to find screws and nuts laying on the porch--no telling how many are in the truck. The culprit was brittle plastic hardware packaging. So for fun I spent more time on the phone and finding my receipt for this product than it took to put the first chair together. Keter already knows they have packaging/delivery issues with these chairs from Sam's Club but still insists on the typical bureaucracy--send a receipt, a picture a this and that for the hardware. Next time (there will not be) I'll just reorder the whole item and return the one missing hardware.