Hello Frustrated, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Top Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Hello cshouse, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hello cklem, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hello Dono, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hello Jess, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. This is a manual defrost unit that requires periodic defrosting. The frequency of defrosting is affected by ambient humidity, ambient temperature and the number and duration of times that the door is opened.