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Customer reviews for Thomson 7.5 cu. ft. Top-Freezer Refrigerator for
Thomson 7.5 cu. ft. Top-Freezer Refrigerator
3.9 out of 5 stars
stars1,238 ratings649 reviews
  1. 5 stars57% (703)
  2. 4 stars15% (184)
  3. 3 stars8% (103)
  4. 2 stars4% (55)
  5. 1 star16% (193)

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Showing 551-560 of 649 reviews
Jul 15, 2020
Leslie
1 out of 5 stars review

Waste of money

A first it would keep things cool then it would freeze almost everything in the fridge even with thermostat set at proper level. I purchased a thermometer for fridge and it would fluctuate. Temp was never consistent. Then it just quit working within 6 to 8 months of use. Very dissatisfied. It was a total waste of money. I don't even know if It's worth it to try and have it repaired. I would not recommend this product to anyone.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Leslie, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5. cu. ft. Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jun 24, 2020
damaged
3 out of 5 stars review

works but it's all beat up

Upon opening mist of the shelves were cracked rendering useless. The second stabilization on the front is missing so every time you touch it the whole unit moves. Disappointed as this was a necessity while we waited for a permanent unit in our new build.

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Jan 10, 2022
Cat
1 out of 5 stars review

Piece of crap

Worst refrigerator ever. It has leaked from the freezer down the back of fridge on inside ever since I have owned it. Never has cooled good in the bottom of fridge. I called Sam's and they told me I couldn't replace it cause it had been over 90 days. Do not purchase this fridge

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Cat, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Feb 11, 2022
Steelman
2 out of 5 stars review

Long story about it you might want to hear

I bought the refrigerator from Sam club 2 years ago. It stopped running and stop cooling too. I did not have the money at the time to buy a new refrigerator or even call a repair man. So I fixed it myself i watched videos on utube and tested everything behind the refrigerator and everything checked ok . Long story I found the switch in side the refrigerator was bad

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Steelman, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Sep 7, 2018
Svensken
1 out of 5 stars review

DOA

Nice looking fridge would have been exactly what we wanted, but it had 4 puncture holes on the shelf supports (we were willing to live with that, it was after all just a cosmetic flaw), shelves must have shifted in transportation. I let it sit for 12 hours before plugging in (instructions said 4 hrs). Light came on, but compressor was dead. I left it plugged in for a couple of hours, not a sound from the compressor. Taking it back today. Any other fridge this size seems to be about $150.00 more - there is a reason for that!

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Jul 15, 2020
brad
1 out of 5 stars review

don't buy it

I had this for three weeks and it stopped cooling not the freezer or the bottom. Bought it for extra food. So i didn't check it but once a week. Most food in there ruined and the frozen food completely thawed. Piece of junk I'll just spend the money and get a better one. Sam's was great about returning it. Only thing pleasant about this purchase was the easy return.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello brad, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu. ft. Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jul 16, 2022
Sweetbobbid
1 out of 5 stars review

Lasted a year

This fridge was for our garage for a few drinks like bottles of water, grab n go for school, extra gallons of milk, and freeze popsicles for the summer, and was in our garage. Within weeks, it had a LOT of condensation on the inside back and nothing you do gets ride of that. Freezer works 100% perfect but within a couple of months, we noticed the fridge wasn't keeping drinks cold. No temp adjustment helped, no matter what time of year over the last year. Junky for such a high price.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Sweetbobbid, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jul 19, 2020
Kim
3 out of 5 stars review

Newly Purchased

I just bought this refrigerator today. I was shocked to see there was no manual included. Hence, I had to go online to find it and it isn't that helpful. I have a question, it has been plugged in for 4 hours at the highest coldest setting (5) and the freezer is getting cold but the refrigerator part does not seem to be getting cold. Is there a timeframe for it to get cold? Is there something additional I have to do? Any hints/recommendations would be helpful.

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Nov 5, 2021
NO
1 out of 5 stars review

DO NOT RECOMMEND

Does not cool enough for the fridge part the only thing that works well is the freezer.

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reply from Curtis International Ltd.

Hello NO, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 4, 2018
Neybones13
2 out of 5 stars review

Verified Purchase

Perfect size

But it came with a large dent in the front of the door.

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