Customer reviews for Thomson 7.5 cu. ft. Top-Freezer Refrigerator

Customer reviews for Thomson 7.5 cu. ft. Top-Freezer Refrigerator for

Thomson 7.5 cu. ft. Top-Freezer Refrigerator

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3.9 out of 5 stars

stars1,238 ratings649 reviews

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Showing 491-500 of 649 reviews

Jun 28, 2019

Laura

1 out of 5 stars review

Verified Purchase

The freezer works great. The fridge won't get above 60 degrees. Not acceptable and I will be returning this item.

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Sep 8, 2020

Anonymous

1 out of 5 stars review

Verified Purchase

poor quality

shelves broken, ice on back of refrigerator wall , moisture on freezer seal, still waiting for manager to reply

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reply from Curtis International Ltd.

Hello - we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 Cu Ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853

Jul 18, 2023

LadyC

1 out of 5 stars review

Gone out after two years

I brought this refrigerator two years ago and it's gone out on me. How can I get it repaired and does it have a warranty on it?

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reply from Curtis International Ltd.

Hello LadyC, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. The refrigerator is supplied with a one year from date of purchase (to original purchaser) manufacturer's warranty.

Sep 9, 2022

review master

1 out of 5 stars review

lasted 120 days - don't buy

bought and it only lasted 120 days, 30 days past return period, waste of money, don't buy, Sam's should be ashamed for selling such garbage

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reply from Curtis International Ltd.

Hello review master, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu. ft. Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

May 1, 2021

jude2

2 out of 5 stars review

Stay away from this

It didn't last 1 1/2 years before it quit working. From the start there was always moisture on the back wall and items too close to the back froze. The door shelves are too shallow and some items will fall out when the door is opened.

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reply from Curtis International Ltd.

Hello jude2, we appreciate your feedback and would like to apologize for your recent experience with the Thomson, 7.5 Cu.Ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Sep 21, 2021

William

5 out of 5 stars review

Excellent Appliance

I purchased this item in December of 2019 and it works great!!! I was looking to purchase another one for the basement but Sam's has been sold out for awhile, hope you'll will be getting more in soon

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reply from Curtis International Ltd.

Hello William - we are happy to hear you are pleased with your Thomson 7.5 cu. ft. Top-Freezer Refrigerator.

Nov 25, 2022

SamGuy

1 out of 5 stars review

refrigerator stopped working

The refrigerator stopped working after about a year. I tried replacing the relay and that wasn't the problem. The compressor tries to start but then trips the relay. This just wont work.

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reply from Curtis International Ltd.

Hello SamGuy, we appreciate your feedback and would like to apologize for your recent experience with the refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Nov 20, 2020

Ralphie222

1 out of 5 stars review

Warning warning warning

Bought this fridge for 2nd home.Had about 6 months.walked in and found all our food melted and defrosted.wont buy anymore appliances at sams.very disappointed.i shouldnt have to buy a warrenty on a BRAND NEW fridge.

Helpful?

reply from Curtis International Ltd.

Hello Ralphie 222 we appreciate your feedback and would like to apologize for your recent experience with the Thomson Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 8, 2018

Aaron

1 out of 5 stars review

Verified Purchase

Coming broken parts

come with broken holder

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Dec 21, 2019

Bjny

5 out of 5 stars review

Verified Purchase

Fridge

Great value

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