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Customer reviews for Thomson 7.5 cu. ft. Top-Freezer Refrigerator for
Thomson 7.5 cu. ft. Top-Freezer Refrigerator
3.9 out of 5 stars
stars1,238 ratings649 reviews
  1. 5 stars57% (703)
  2. 4 stars15% (184)
  3. 3 stars8% (103)
  4. 2 stars4% (55)
  5. 1 star16% (193)

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Showing 471-480 of 649 reviews
Nov 23, 2020
MrJawz
1 out of 5 stars review

Barely Freezes Ice

I just bought this refrigerator, and it is fall/winter and about 50 degrees in my garage where I planned on using this. To test it before putting food in it, I put a small 4inch x 4inch tuperware container in the freezer with about an inch of water. After 24 hours, I checked on it, and while the inch of water was frozen, it was barely at that, and there were still droplets on the outside of the container and a small amount of water in the container too! If this thing can't fully freeze water in the freezer section when the outside temp is 50 degrees, I don't have any faith at all that it will work when it warms up and my garage gets to about 90 in the summer (with dry heat at that).

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hi Mr Jawz - it is not recommended that you use your Refrigerator/Freezer unit in an environment where the ambient temperature drops below 55F. Have you set the temperature to a lower setting?

Oct 30, 2022
bd
1 out of 5 stars review

Only Lasted 2 years

Kept inside the house - Freezer for spare party food - and drinks. Lost 25 lbs of chicken breast and 20 lbs of wings.., Saving for a party we were having in a few weeks. Unit Just died - freezer and fridge at the same time, went to grab a beer and it was warm, freeze meat was warm so had to toss. Didn't have it for too long 2 years...no warnings or issues just died. Very disappointed. Now the unit cost $100 more than when we brought them. Very disappointed.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello bd, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu. ft. Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 22, 2021
Jtsvet
5 out of 5 stars review

Verified Purchase

JTSVET

Good value

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hi Jtsvet - we are happy to hear that you are pleased with your Tomson 7.5 cu. ft. Top-Freezer Refrigerator.

Jan 3, 2022
Sad Buyer
1 out of 5 stars review

Disappointing Purchase

So disappointed! I was wanting this fridge for a year and finally splurged and purchased as a second refrigerator. I drove 50 min away as none of the local stores had it in stock. It has not even lasted six months and the freezer portion has stopped working. We had to throw out more than $80 of frozen food. The fridge portion is still working, so I guess that's at least something, but very disappointed in this purchase!

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Sad Buyer, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 21, 2021
RWasson
5 out of 5 stars review

Verified Purchase

Perfect Size

Perfect Size

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello RWasson - we are pleased to hear you are enjoying your Thomson 7.5 cu. ft. Top-Freezer Refrigerator.

Jan 22, 2022
Em
1 out of 5 stars review

Quit running in less than 6 months

Seems like the same problem as other reviewers....light works but completely quit running. Attempting the warranty process now through th manufacturer since Sams club only has 90 day warranty......I guess we will see if that can have a good outcome. I will update review with

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Em, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu. ft.Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jun 28, 2022
Cookie Monster
2 out of 5 stars review

Verified Purchase

Broke and Broken

Third one was the charm

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Cookie Monster, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 1, 2020
Bob Beck
3 out of 5 stars review

Verified Purchase

Refrigerator

Temperature fluxuates

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Bob Beck, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu. ft. Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Dec 25, 2022
slawimenet
5 out of 5 stars review

bought it 07/05/2019... she died this morning.

Bought it 07/05/2019... and she died on me this morning...Christmas morning... Ironic... Fridge side still has light in it but freezer part is dead...I bought it because she filled my needs perfectly!... Small yet very capacious, she served me well... of course warranty is already expired and frankly I can not afford a new one... I am 63 yo, single man that had triple bypass last year and now live on a very fixed income of $1200/month... But I would get this one in a jiffy again because of the help she was to me... Kicker is that I also keep a very old (late 70-ties) hotel fridge which I use as a freezer...and Thompson went bad only after 42 months of use, not even 4 years... My question is : is there anybody and/or any place that can possibly fix my little girl?...I am in Pensacola, FL ...Forgive my scribbles but I am stressing out enough already trying to figure what and how to fix in her..Please, help if you can.. Merry Christmas and Happy New Year!.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello slawimenet, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top-Freezer Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Feb 1, 2023
Ray25
1 out of 5 stars review

Broke Down a little after 2 years.

A real refrigerator lasts a good 10 to 15 years. Not this one, I broke down 2 years after purchase. I have replaced the relay and it worked again for two weeks then broke down again. I have another relay on the way and we will see what happens. I recomend avoiding this brand and getting a real brand name refrigerator, you will be glad you did.

Helpful?41J7YZISM2ZN5846579543
reply from Curtis International Ltd.

Hello Ray25, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 7.5 cu ft Top Freezer- Refrigerator. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.