Hi Mercedes, While things are moving quickly right now, we can assure you that we have not made any changes to our Scott 1000 tp in years. Your satisfaction with our product is a main priority of ours so please know that the feedback you've provided is appreciated and helpful. If you'd like to share more, feel free to give us a call at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST) and we're all ears. We can also be reached directly on our website too. Thanks!

We appreciate you taking the time to share your feedback! Please know that we only sell 1-ply tp. Your satisfaction is important, so please feel free to give us a call at 1-877-856-7268 (Monday-Friday, 8:00am – 5:00pm CST) if there's anything else we can do to help.

We're disappointed to hear this, because it’s important you always have a great experience with our tp. What you’ve described is unexpected so please don’t hesitate to give us a call at 1-877-856-7268 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help!

We can assure you there hasn't been any recent changes to Scott 1000 Bath Tissue. As a long time fan, you know we bring a long lasting, septic safe roll every time! To help us better understand what you are experiencing, we ask that you reach out to us by phone at: 877-856-7268 (Monday through Friday, 8am - 4pm CT). Thanks!!